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Gr8 Fires Reviews

Reviews and experiences from TopCashback members who have shopped with Gr8 Fires. Log in to review
Gr8 Fires Reviews
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Good retailer with quality goods+++
  Buno | 13 Oct 2019 Report Abuse
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Very poor. Declined then took ages to respond. Agreed to pay eventually. Goods were good though.
  ianross | 22 Apr 2019 Report Abuse
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Tracked immediately & confirmed within 6 weeks
  demand1 | 15 Feb 2018 Report Abuse
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Superb transaction All perfect. Would definitely buy again. Thank you
  carolbennett16 | 01 Jan 2018 Report Abuse
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Great Service, Fast
  tmasontiger | 21 Nov 2017 Report Abuse
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Beware no cashback showing,no missing cashback claims allowed,contacted Topcashback and they were not interested,absolutely terrible customer service.
  cornman1 | 19 Sep 2017 Report Abuse
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Very happy with the service, quickly tracked and cash back in 8 weeks. I am also very pleased with the product I bought from this company.
  nsurrage | 19 Jun 2017 Report Abuse
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It took a while to get payout
  Simpaul | 16 Jun 2017 Report Abuse
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I bought a Dimplex Langbrook Stove from Gr8tfires.co.uk. The stove was brilliant and already a cheap price but £70 cashback made it a super bargain. Purchasing and delivery was easy and I had no problems but it did take over 4 months to receive the casback.
  Petersolinas | 07 May 2017 Report Abuse
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Excellent. Whole transaction very smooth
  clairebear2109 | 17 Feb 2017 Report Abuse
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Took quite a while to get the cashback but we got there in the end and its quite a good rate too
  alisonwo | 23 Jul 2016 Report Abuse
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Buyers beware. We purchased an expensive item from this retailer after making a pre purchase query with topcashback regarding the terms and conditions. The terms and conditions were fully met after the purchase, as the order was acknowledged and tracked successfully. This showed as pending for over five weeks, trhen removed from my account by topcashback. After a number of requests to topcashback, they finally admitted they had no idea why the retailer had declined a legitimate cashback claim and had no intention of trying to resolve the issue. Cashback is not gauranteed, but it is expected when the criteria is fully met and everything tracks successfully. I did request that topcashback may consider removing deceitful retailers from their website, as it is totally unacceptable that their members are gulled into making purchases from these type of retailers. Disgraceful service by everyone concerned.
  cromb111e | 31 Dec 2015 Report Abuse
 
Hey, I can confirm that this merchant now allows Missing Cashback Claims and so you will be able to query your transaction with them via a Claim. A transaction can get declined for different reasons but by lodging a claim we will either get a successful overturn for you or a reason for the decline. Best wishes, TopCashback Support

TopCashback
 
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This is an excellent firm to deal with,my order arrived on time and the cashback was paid really quickly. Well done gr8fires,thank you.
  Gingerbreadman | 19 Aug 2015 Report Abuse
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My transaction tracked ok but the cashback showed up on my account as zero. I disputed this but was told the merchant does not accept claims for non payment of cashback and there is nothing more that I can do. Be warned. Very disappointed with this merchant after spending almost £500.
  muscat | 28 Jan 2014 Report Abuse
 
Hey, I have looked into your transaction for you and can see you were awarded the amount of commission you were expecting for this purchase. I can also confirm that this merchant now allows Missing Cashback Claims and so you will be able to query any future issues with your transactions if you encounter these. Best wishes, TopCashback Support

TopCashback
 
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Purchased an Aarrow i400S 4 kW stove. Gr8Fires were the cheapest in Nov 2013 due to the extra price competitors were adding for the trim (£60 difference). Although it took 2 months, the cash-back made this a spectacular deal. Took a long time to confirm, but highly recommended if you want the best price and have patience for the cash-back.
  JCarter2517 | 21 Jan 2014 Report Abuse
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This company has good prices. However, the cashback didn't track and when I tried to lodge a claim, I was told by Topcashback that this merchant does not accept claims. Hmmmm, that doesn't seem fair at all. I spent £176 with this company and now have no redress. Beware!!
  kaz39tyas | 14 Jan 2014 Report Abuse
 
Hey, I am sorry to hear this transaction didn’t track. When a transaction doesn’t track it means an eligible transaction hasn’t been related back to us and normally this is because the cookies already on your device have become muddled and don’t show a clear pathway between our site and the purchase taking place. This is why we mention to members to clear their cookies and cache before logging in to make a purchase and also disable ad blockers. I can confirm that this merchant now accepts Missing Cashback Claims and therefore any future transactions like this you should be able to query. Best wishes, TopCashback Support

TopCashback
 
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Best price we could find on the Internet for the Dimplex Horton electric fire before the 12% cashback. Good communications and quick delivery and cashback paid. Would use again if we need another fire.
  mebyon | 03 Aug 2013 Report Abuse