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took a while to come through - it was declined first and I had to raise a declined payment with customer services
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Brenda_Cotgreave | 21 Feb 2018
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very quick
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rjm9pn | 18 Jan 2018
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Excellent service. Recipients loved the hamper
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Redforja | 22 Dec 2017
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very good tracked straight away
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33gizmo33 | 17 Jul 2017
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Great website, easy to navigate and cashback payment time great
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yelselann | 17 Jan 2017
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excellent service, thank you
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Brenda_Cotgreave | 03 Jan 2017
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Terrible, didn't get cashback after a £500 order, been waiting for 2 months to hear back from merchant after I put in a claim and sent nudges!!
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lisascott_pr | 16 Feb 2016
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Cashback failed to track, submitted claim & merchant declined cashback stating 'order cancelled' even tho order was fulfilled in full. Pretty disappointing to lose £30 cashback, would hesitate using merchant again because of this experience.
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Andy_Green99 | 08 Jan 2014
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The order was tracked through TCB, but Clearwater would not pay out saying that the order was tracked/placed from elsewhere but they would not say where. I WILL NEVER EVER USE THEM AGAIN, they have broken the contract with TCB and myself and therefore have lost a multiple purchaser through their short termism. They will blame their online affiliate service but they are in control and I hope that they read this.
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Neil is saving again | 30 Jul 2013
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Delivery date of 21/12/12 requested. Product did not arrive until 23/12/12 after telephone call from recipient. If they are unable to deliver on a requested date, the customer should be notified.
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gremlinseverecold | 29 Dec 2012
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RUBBISH, DID NOT TRACK SUPOSEDLY, USELESS
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| 12 Apr 2012
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Rated this highly first time due to the speed of cashback.
have come back since hearing about the disappointing product. Recipient's description did not match the one on their site: a small hamper of what looked like samples and the gift card was just a little plain card. Not exactly a gift set, so better off going to somewhere a little more gift-like unless after specific products.
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jinjamatt | 02 Jan 2012
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Cashback within 24 hours. Impressive.
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jinjamatt | 22 Dec 2011
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tracked quickly and validated next day. Excellent product as well, delivered as agreed. Excellent.
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| 05 Sep 2011
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Very nice site. Good range of gifts for relatives who live far away. Cashback is good and tracking was on time.
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WelshSteve | 27 Jan 2011
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delivered quickly despite the bad weather (snow).
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| 27 Dec 2010
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hamper was received on the day we asked for and we were very pleased with the hamper.
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suzannethompson | 03 Dec 2010
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Excellent hampers, tracking & cash becoming available were the quickest out of all the suppliers I used to date.
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DaveBoy | 18 Jan 2010
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Had to do a manual claim to get the cashback. Website was very easy to use and the products were great.
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KittyJ1985 | 29 Mar 2009
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Very good
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| 05 Feb 2009
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Reasonably quick to track, took quite a while to pay
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jilby | 28 Jan 2009
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Tracked and dealt with really quickly.
And the they deliver the goods even faster.
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| 27 Jan 2009
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no problem with tracking after I submitted a nudge!
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| 16 Jan 2009
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Immediate tracking.Easy.
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paddy2007 | 23 Dec 2008
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