Donate your cashback to help the people of Ukraine, and we'll match it

Posted on 30 Mar 2022 Posted in
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Like all of you, we have spent the last few weeks watching the events unfold in Ukraine in a state of distress and great concern.

In response to this, we have made an initial donation to the DEC (Disasters Emergency Committee) to support its vital work providing food, water, shelter, and medical assistance to those fleeing Ukraine.

We will also be matching any member cashback donations (up to the value of £10,000) to the DEC via our charity donation scheme.

How to payout and donate your cashback to the DEC

Donate to the DEC via TopCashback by adding a “Charity Donation” when requesting your payable cashback and selecting “Disasters Emergency Committee (International Aid)” which is currently towards the top of the list.

Charity donations can be added through any of our payout options, so you can continue to request your remaining cashback however best suits you. In order to donate you are still required to withdraw some of your cashback for yourself, although the minimum amount is only a penny.

We will then automatically match your donation to the DEC.

Our thoughts are with the people of Ukraine, and everyone affected by this terrible war.

Information on the DEC and Ukraine Humanitarian Appeal

The DEC brings together 15 leading UK aid charities to raise funds quickly and efficiently at times of crisis overseas.

DEC charities are in Ukraine and neighbouring countries meeting the needs of all refugees and displaced people.

At least 3 million people have fled their homes to escape conflict in Ukraine. Leaving behind jobs, belongings and loved ones, they now face an uncertain future.

£30 could provide essential hygiene supplies for three people for one month

£50 could provide blankets for four families

£100 could provide emergency food for two families for one month

If you are interested, we have posted an update here on how this fundraising is going.

For more information please visit:


newmac8 June 2022, 21:44 Hi - are you still matching donations or has the limit been reached now?

We have checked with the team and we are hopeful of reaching the full amount very soon with the target amount being close to being reached

Best wishes

Clarabel3815 June 2022, 10:39 It would be great if the John Lewis accruals for Avios points could be donated

The team can help with donating this for you. If you send a support ticket through the customer service tab of your account, the team can look into this for you.

Best wishes,
chegz348 May 2022, 19:51 Great idea but why have you made it so difficult to do? Come on you're not the British government. Lets just have a pay it now button?


We have recently made changes to the payout page after members feedback and if you have any improvemnet suggestions please drop us a support ticket so we can get these passed to our teams

Best wishes Phil
gorjam30 April 2022, 07:36 I have avios points which I would like to donate but am unable to do so.
Hi Gordon,

If you could send a support ticket through the customer service tab on your account, the team can help with donating your avios points to charity.

Best wishes,
enessagir5420 April 2022, 19:34 Great idea.Happy to add to it.
Jane24818 April 2022, 18:23 Great idea, will happily donate 😍
Philsoft11 April 2022, 12:19 This is a brilliant idea. Happy to add to it. Have a great day.
Inshallah786 8 April 2022, 18:10 Can it be sent to Palestine ?

If you have a charity in mind you can check our full list of charities here -
To see if it is an option.

Best wishes,
Davidinaberdeen7 April 2022, 19:12 Has the £10000 been used up yet ?
Also, could you please set up the system so that the charity can reclaim tax on the donation (needs a tick box, & Ensure charity knows my name & Address)

We will pass your feedback to our team :)

Best wishes
mrkjbroderick6 April 2022, 08:43 Please amend your system so we can also donate the payouts at present only available as cashout to avios

If you could please reach out to our team via a support ticket and our team can take a closer look.

Best wishes

Franklin75 April 2022, 07:39 Look forward to the follow up post when we have donated £20 000. This is awesome action.
sits4 April 2022, 15:50 Thank you, this is such a great initiative.
Member5996635853294 April 2022, 14:34 Wish to have cashback payout I have £24.25 at present I understand that I have two accounts the second account has over £50 in it but details are not showing up on present account Pleas merge both accounts and send me payout please also let me have an email address or phone number

If you are having issues please submit a support ticket and our team will take a closer look to help.

Best wishes

TarasSH2 April 2022, 21:14 Pray for Ukraine!!!
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