While you won’t find many Aviva Home Insurance reviews on our page, you won’t struggle to find good feedback from people who have taken out a policy with them. While the comments on Trustpilot are mixed, some customers have been very complimentary. One said: “We have been locked out of our property twice now within two months and a simple call to Aviva has sorted us out within four hours the first time around and within an hour the second time around. I am moving most of my insurances to Aviva now. I have been amazed with Aviva pre and post sales support every single time.”
Other examples of Aviva Home Insurance review feedback includes “this is how businesses should be run — pleasant, understanding and taking an interest in its customers” and “I actually found Aviva to be very prompt and helpful when we had to make a claim for a broken window. Really couldn’t fault their service at all”.
Another delighted policy holder said: “We were unfortunate enough to have to claim on the contents insurance after a fire. The support we got from the claims team was brilliant — very sympathetic — and everything was sorted very quickly.”