Sorry, failed to report abuse. You may have exceeded the maximum limit of reports allowed, or not be signed in.
Thank you, abuse has been reported against this item and brought to our attention.
Get up to 1% of your purchase back
when you shop with Specky Four Eyes
Specky Four Eyes Reviews
Reviews and experiences from TopCashback members who have shopped with Specky Four Eyes.
Log in to review
|
Specky Four Eyes Reviews
|
|
|
faulty glasses and bad customer service team
I've used the same prescription to buy various glasses from different companies in the last two years, as my eye sight hasn't changed.
However, I saw a promotion for SpeckyFourEyes and decided to give them a try.
I was disappointed as the glasses I bought made me feel dizzy when I put them on (and for a while afterwards) despite me having other glasses with the exact same description. This suggests that there's a fault in the manufacturing process or they've input the prescription incorrectly.
I returned them and was forced to buy my own return label from Royal Mail.
SpeckyFourEyes Customer Service team treated me like a liar, saying they'd test them and found no faults. Now, my partner is an eye doctor and agreed with me, that there must be something wrong with them.
Eventually after several emails they refunded the glasses, while still holding this snobby attitude that I am wrong.
However, they didn't refund the postage I paid, and I had to chase after that a week later, they asked to pay by PayPal, which I'm a bit suspicious of.
Again, the Customer Service team stated that they were doing me a favour in returning the postage fee. Sorry, but if you send me a defective product, you should pay for the postage.
Don't buy from them if you don't want to risk getting a refund if there's anything wrong with the glasses.
|
|
| |
sionstar | 26 Jun 2025
Report Abuse
|
|
|
Never received cashback
Had to raise claim and still declined.
|
|
| |
Kazerella | 21 Sep 2023
Report Abuse
|
|
|
Good response and quick payout.
|
|
| |
jim867217 | 09 Oct 2022
Report Abuse
|
|
|
new customer TCB declined. & Over a month to delivery. I Won't be a repeat customer
|
|
| |
MartinDW | 12 Dec 2019
Report Abuse
|
|
|
My first set of glasses from online and they are really good. Just found out (after I had the glasses delivered) I could have got cashback! I'll know for next time.
|
|
| |
| 05 Dec 2019
Report Abuse
|
|
|
fast confirmation and payout
|
|
| |
lyndarob1 | 08 Apr 2019
Report Abuse
|
|
|
Fast payment & a great value service
|
|
| |
michaelharris | 15 Mar 2019
Report Abuse
|
|
|
Easy to use website. Good updates glasses turned up quickly.
|
|
| |
Brian_H | 01 Feb 2019
Report Abuse
|
|
|
Have had to file a paypal claim to receive my money back. Order placed a month ago, no confirmation, no reply to messages left on 'my account' and phonecalls result in being told someone will call me back, surprise surprise no one does. Absolutely terrible service.
|
|
| |
o0FairyNuff0o | 24 Sep 2018
Report Abuse
|
|
|
Very, very slow to process the order. 2 weeks before the prescription is even checked. The 3 weeks before it's glazed, 6 WEEKS BEFORE DELIVERY. If you want these before you on holiday, order months ahead. They also lied to me when they were going to dispatch them and so the order arrived after I had left on holiday having been assured they would arrive before.
|
|
| |
bleep | 14 Aug 2018
Report Abuse
|
|
|
Very prompt in paying - much faster than expected.
|
|
| |
chris085 | 17 Mar 2018
Report Abuse
|
|
|
Hopeless. Order placed 2nd June, chased up 20th June, requested a call-back 26th June (nobody did) and today. Nearly a month so far, for a simple prescription? Rubbish.
|
|
| |
Findinthedeal | 28 Jun 2017
Report Abuse
|
|
|
easy to use sit, efficient service and regular service updates
|
|
| |
Farace_Jo | 17 May 2017
Report Abuse
|
|
|
Cashback is no problem. Very slow delivery. I think this may be the first time I have received cashback before I actually received the goods. 7 weeks for a simple prescription!
|
|
| |
WightGoat | 12 May 2017
Report Abuse
|
|
|
Excellant offer, excellant service
|
|
| |
iansue1 | 24 Feb 2017
Report Abuse
|
|
|
Very quick delivery and good communications
|
|
| |
mcc28x | 11 Feb 2017
Report Abuse
|
|
|
Excellant offer, excellant service
|
|
| |
iansue1 | 07 Dec 2016
Report Abuse
|
|
|
Good value but slow process.
|
|
| |
cheekong | 09 Sep 2016
Report Abuse
|
|
|
Great value prescription sunglasses
|
|
| |
Richard_lowe | 08 Sep 2016
Report Abuse
|
|
|
Great value prescription sunglasses
|
|
| |
Richard_lowe | 08 Sep 2016
Report Abuse
|
|
|
I have used them a lot of times for their re-glaze service. Always a thorough and good job.
|
|
| |
Lucyslide | 26 Aug 2016
Report Abuse
|
ENTER
