Get up to £130.00 of your purchase back when you shop with Scratch & Patch Pet Insurance
Join TopCashback Free
Sorry, failed to report abuse. You may have exceeded the maximum limit of reports allowed, or not be signed in.
Thank you, abuse has been reported against this item and brought to our attention.
Get up to £130.00 of your purchase back
when you shop with Scratch & Patch Pet Insurance
Scratch & Patch Pet Insurance Reviews
Reviews and experiences from TopCashback members who have shopped with Scratch & Patch Pet Insurance.
Log in to review
|
Scratch & Patch Pet Insurance Reviews
|
|
|
Retailer declined cash back
Shocking. Been declined. I will cancel my policy with them.
|
|
| |
fayeblendell | 02 Jul 2025
Report Abuse
|
|
|
Deeply disappointed — wouldn’t recommend
We were shocked by how little our policy actually covered. After our beloved dog Jack passed away, we were told that out of a £3,500 vet bill, only £40 would be reimbursed due to various internal policy limits. We were so disheartened that we didn’t even bother submitting the claim.
Unsurprisingly, we decided to cancel the policy we held for our other dog — it felt pointless to keep paying for something that offered so little support when it really mattered. To add insult to injury, we were then charged a £30 cancellation fee, despite never having made a claim on that policy.
I strongly advise anyone considering this company to look elsewhere for pet insurance.
|
|
| |
Member6125787427231 | 04 Jun 2025
Report Abuse
|
|
|
don't bother, claim declined
The title says it all, claim declined
|
|
| |
ls261 | 12 May 2025
Report Abuse
|
|
|
Just like most, claim declined
I made sure to do everything right but still...my claim has been declined with no reasongiven.
|
|
| |
ls261 | 04 Feb 2025
Report Abuse
|
|
|
Cashback declined - opted for top level policy!
I went for a platinum multi pet - offering large cashback (155)
they declined it for no reason?
I re-logged and they declined again.
Honestly wouldn't have signed up with them as that made the policy viable.
Poor show from Scratch & Patch and Topcashback shouldn't list them as they clearly decline many of us!!
|
|
| |
Siantrem | 03 Dec 2024
Report Abuse
|
|
|
Declined Without Reason
Cashback was declined despite tracking. Lodged a claim but to no avail. Should be removed from the site.
|
|
| |
totherpower | 12 Nov 2024
Report Abuse
|
|
|
Happy to take money, but decline cashback even though it tracks and all T&C's followed (no other offers/etc.). Do not rely on the cashback coming through!
|
|
| |
garethdenny | 22 Feb 2022
Report Abuse
|
|
|
When cancelling policy EMAIL THEM, otherwise they renew and deny that you called and charge you a cancellation fee!! I am going to the Ombudsman needless to say.
|
|
| |
Member588504352439 | 07 May 2020
Report Abuse
|
|
|
No issues, tracked and paid in a reasonable time
|
|
| |
Brabanski | 20 Jul 2019
Report Abuse
|
|
|
Automatically renewed my policy although I had cancelled direct debit and informed them.
|
|
| |
| 08 Apr 2019
Report Abuse
|
|
|
It didn't track, needed to log it and keep checking and chasing!
|
|
| |
albion7 | 16 Jan 2019
Report Abuse
|
|
|
Do not use this company for pet insurance as they won’t pay out
|
|
| |
| 30 Aug 2018
Report Abuse
|
|
|
Great product with plenty of pet insurance options to choose from. Cashback was quick and trouble free, thanks.
|
|
| |
siouxsiewong | 31 Jan 2018
Report Abuse
|
|
|
excellent value for money
|
|
| |
hellywelly46 | 27 Jul 2017
Report Abuse
|
ENTER
