Get up to £140.00 of your purchase back when you shop with John Lewis Pet Insurance Join TopCashback Free
Get up to £140.00 of your purchase back
when you shop with John Lewis Pet Insurance

John Lewis Pet Insurance Reviews

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John Lewis Pet Insurance is here to keep tails wagging. One of theUK’s best-loved brands offers three levels of cover and a great customer experience.

Our pets don’t know what office hours are. So it’s a bit much to expect them not to become ill outside 9 to 5. That’s why John Lewis gives you round-the-clock access to the freephone vetfone™ helpline. The moment you need help, a fully trained veterinary nurse is only a call away.

When you insure your pet with John Lewis, you can look forward to:

  • ●Cover for pets from just 8 weeks of age
  • ●24/7 support from the freephone vetfone™ helpline
  • ●95% of claims are paid in 5 days (May 23 to Oct 23)
  • ●Vet fees of up to £12,000 each year as long as you renew your policy and premiums are paid
  • ●Up to £3m third party liability if your dog causes an accident
  • ●Emergency dental cover, if treatment is required due to an injury
  • ●Up to £1,500 cover if your furry friend is lost or stolen
  • ●Up to £500 for behavioural treatment - perfect if they’re going anywhere but the litter tray

 

One of John Lewis Pet Insurance’s many happy customers left thisreview on Trustpilot: “I just wanted to say how much I recommend John Lewis Pet Insurance. Their advisors are knowledgeable, polite and work hard at getting the right cover for you as an individual, they are so super quick at sorting claims too, wouldn't go anywhere else, brilliant.” Amanda Jones
 

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John Lewis Pet Insurance Reviews
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Don’t bother
Purchase tracked but no payout 5 months later still waiting
  Twotellys | 27 Apr 2024 Report Abuse
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Appalling
Took out a pet insurance because there was supposedly a £50 cash back. I did everything correctly and John Lewis declined the cash back. DO NOT USE JOHN LEWIS IF YOU WANT THE CASHBACK
  A_Richardson | 24 Feb 2024 Report Abuse
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Dont be swayed by the large cashback offer as they dont pay out,
I haven't ever got it, I bought a policy, and have paid each month's premium, and still after 11 months they arent sending me it. for absolutely no reason either, I have given the policy number and could even prove it on my bank statement if they asked but no, alas john lewis AVOID!!!
  Helen_Ireland | 06 May 2023 Report Abuse
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Declined on valid pet insurance
Purchased pet insurance for my dog, paying monthly, but cashback declined giving no reason. Don’t buy.
  shuklaa02 | 14 Mar 2023 Report Abuse
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don't use! I bought pet insurance last summer and pay each month and they havent gone to payable and top cashback aren’t bothering to get me my money. con!! ive writte lots messages and claim for a missing payment and nobly cares either n
  Helen_Ireland | 25 Jan 2023 Report Abuse
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No cash back
  merzz | 05 Jul 2022 Report Abuse