Get up to 2.1% of your purchase back
when you shop with O2

O2 Reviews

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It’s fair to say feedback left by TopCashback members who have shopped with O2 through us is mixed. However, having said that, you will be able to read many positive O2 reviews below. There are plenty of people who have clearly been pleased with how quickly they received their cashback, with one saying: “Cashback payable to my account was bang on time — brilliant service.”

Others clearly share those sentiments, with similar comments including “tracked and paid within a month”, “really easy transaction and decent cashback rate” and “tracked quickly and paid out fast”. Our members have also praised O2 for the service they provide, with comments including “super quick and efficient service” and “brilliant — very helpful customer service”. The O2 review feedback on Trustpilot is also mixed, but there are some fantastic reviews.

One stated: “Absolutely brilliant company. The My O2 app is so easy to check your upcoming bill and offers.” Another happy customer said: “I think O2 is brilliant. I have been on O2 for quite a few years now and I have never had any problems, either with the network or the billing.” Their customer service team comes in for praise too, with comments including “always had a great experience with O2, always helpful on chat and happy to assist”. Review this merchant

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O2 Reviews
friend icon OK I am back and can report 2nd time around my O2 transaction went through as it should, (substantial) cashback showing in account and so far *crosses fingers* so good! Perhaps there was a glitch that's fixed now for those of us who had problems?
  Spongie | 29 Apr 2014 Report Abuse
friend icon Yup. Same as previous commenter. I spent over 500 on a new phone and take out a contract with them for a qualifying amount, only for it to be tracked at 0.00. I cancelled the order when it became apparent I would receive the pre-ordered phone before the claim could be resolved. At the time, I could (and still can) get 100 cashback or a free Samsung 32" TV with a different merchant on a similar plan with no additional cost to me. I am about to reorder with O2 through cashback as I notice the cashback is now increased to a whopping 156. If it doesn't track, I will cancel it again and go elsewhere.
  Spongie | 29 Apr 2014 Report Abuse
friend icon I would definitely AVOID using 02 ever again. tracked immediately but at zero pounds on a new handset and then refused to honour the £4.95 I claimed. Would have been cheaper to buy direct from Tesco even without the cashback and all the hassle of claiming.
  CarEarnings | 29 Apr 2014 Report Abuse
friend icon Tracked immediately Payable with in 2 weeks cant fault.
  beccie2610 | 03 Apr 2014 Report Abuse
friend icon Renewed my phone after seeing the cashback available. Transaction tracked instantly and cashback was paid within 3 weeks. Very happy
  Rob_A | 02 Apr 2014 Report Abuse
friend icon Processes very quickly than predicted.
  tapshoes0508 | 28 Mar 2014 Report Abuse
friend icon Tracked very quickly and was payable much more quickly than predicted- excellent
  geranium72 | 21 Jan 2014 Report Abuse
friend icon Need help, If I do this cash back, do I get refresh cash back and upgrade cash back or only one?? Help please! Cheers
  Junior_Uzzy | 10 Jan 2014 Report Abuse
friend icon Tracked extremely quick. Very impressed.
  Ralph1708 | 14 Dec 2013 Report Abuse
friend icon Tracked same day and become payable within 2 weeks can't fault them.Pity some of the other merchants weren't this good.
  minty1982 | 28 Nov 2013 Report Abuse
friend icon Excellent all around. Tracked within minutes and cash back became payable within a couple of weeks. Would definitely use again!
  H3lena78 | 02 Oct 2013 Report Abuse
friend icon Superfast tracking, tracked within minutes, stayed at pending for a few weeks then went to payable highly recommend.
  DISKIN31 | 25 Aug 2013 Report Abuse
friend icon Fantastic, must be the best tracking experience i've had on TCB, cashback tracked quickly and payment is going to my bank within 2 weeks of ordering - even as an existing o2 customer, i just had them swap my number over and it was done within a day - Very Happy!
  carlhague | 22 Aug 2013 Report Abuse
friend icon Payment received 2 weeks after purchase. Would use again.
  suzyq99 | 06 Jul 2013 Report Abuse
friend icon amazingly fast tracking, cashback into my bank account within 3 weeks of contract starting..
  okmum33 | 25 Apr 2013 Report Abuse
friend icon Excellent service. £50.50 cash back tracked and received very quickly for a phone purchase of £104.00. Absolutely no problems
  evamitchell | 07 Feb 2013 Report Abuse
friend icon Glad to say has now been confirmed. many thanks TCB
  Happychap | 19 Oct 2012 Report Abuse
friend icon Tracked pretty quickly....Hopefully payout continues in the same manner.
  padget | 02 Jul 2012 Report Abuse
friend icon Prompt delivery, good rate of cashback, tracked quickly, no problems
  Mover | 09 Jun 2012 Report Abuse
friend icon Very quick and painless
  | 04 Mar 2012 Report Abuse
friend icon Both my partner and I took out contracts and got a lovely Samsung Galaxy S2 - the £101 cashback on both our accounts showed as tracking after 24hours. Looking forward to receiving the payment - hope it doesn't take too long. Well done Topcashback and O2 - :D
  Elledee22 | 07 Feb 2012 Report Abuse
friend icon I bought an xperia play in white for £149.99 in sale, best phone ive ever bought. And £4.50 cash back, brilliant.
  | 02 Feb 2012 Report Abuse
friend icon excellent service goods delivered promptly on date selected smooth payment of cashback earned 5 stars
  ashopaholic | 10 Jan 2012 Report Abuse
friend icon dont bother didnt track or pay and nor do lots of others judging by comments.claim 2 months old now so not holding my breath now.
  baddata | 09 Jan 2012 Report Abuse
friend icon it took a long coming but thanks 2 cashback u done a great job 5 star service
  andyleedsunited | 02 Jan 2012 Report Abuse
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