How long will it take to receive my gift card and payout request?

Once you have requested your gift card we will need to send it out to you in the post. Please allow up to 2-3 days for this to arrive. If it has not appeared within a week of you requesting this then please can you lodge a support ticket so that we get this looked in to further for you.

Once your gift card has arrived, you will need to return to your Payout page to complete your payout request. It may take up to 5 working days for us to receive your card number and update your account, so that the gift card number matches the one we have on record.
When you have requested the payout onto the card, please allow a further 5 days for this to be ready on your card. These stages are often completed quicker than this.

« TopCashback FAQ's and Help Overview
Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

Did you know?

"Fair Play is at the heart of our culture – we strive to do what’s fairest for you and our employees. "
fair play
Find out more