You're part of the smarter cashback community

Posted on 11 Sep 2019 Posted in  Tips & Updates
9 out of 10

TopCashback was founded to save its members as much money as possible on their everyday spending. From the weekly food-shop, insurances and energy suppliers to holidays, furniture and clothes we’ve got all your money saving needs covered.

Over time, despite growing enormously, our goal remains the same, to be the most generous cashback site. We’ve long believed we’ve achieved this, and are proud of how much money we’ve saved you.

But these are easy words to say, so we wanted to prove it. We put our money where our mouth is and commissioned some independent research to prove it.

The research found that nine in 10 of our offers are better than competitors*.

Now you know you made the right choice, you don't have to do any extra work to get the best offers, just shop as normal.

Yet, we wanted to go a step further. In that one in 10 case where we don’t have the best offer, we have our Highest Cashback Guarantee, meaning we won’t just match the higher rate, we’ll beat it.

While our offers are the every-day reflection of our commitment to members, what is also fundamental to TopCashback, is the Fair Play Philosophy, which is at the heart of the business and guides everything we do.

It takes two seconds to understand, but a lifetime to master. It’s about looking after our members and striking the right balance of fairness for everyone.

All of this means you are part of a smarter cashback community, so congratulations. We plan on helping you save as much money as possible for years to come, all driven by our Fair Play Philosophy and commitment to saving you as much money as possible.

*Based on independent comparison in May/June 2019 of directly comparable, like-for-like cashback offers between TopCashback and its 3 biggest UK competitors.

About the research

The independent research we refer to was conducted by Frontier Economics which is one of the largest economic consultancies in Europe, having operated for over 20 years.

We commissioned Frontier to conduct independent analysis comparing TopCashback’s cashback offers with its three largest competitors in the UK. The approach involved the following steps:

  • Sourcing cashback rates for TopCashback and three competitors at two different, randomly chosen dates via a screen scraping tool Cleaned the data to ensure like-for-like cashback offers are being compared
  • Matched retailers and offers between TopCashback and its competitors
  • Compared cashback offers across TopCashback and its competitors for 'free' membership accounts

The independent comparison was conducted in May/June 2019 of directly comparable, like-for-like percentage cashback offers between TopCashback and its three largest UK competitors.

In total over 3,000 deals were compared on two different, randomly chosen dates and covered a very wide and random selection of deals across the fullest range of retailers on TopCashback. We expect the results to stand whatever date the data is checked as when a wide selection of deals are compared. It is therefore possible for anyone to verify the data at any time.

The cashback companies in our comparison set were TopCashback, Kidstart, Quidco and Swagbucks.

 The key finding from the report was that TopCashback offers the best rate on 9 in 10 cashback offers.

If you would like more information on the research please email:

jojocheetham03 Dec 19 - 21:56Hi, I purchased Barclaycard credit card through TCB but chasback declined,spoke to barclaycard and they confirmed they paid the cashback out, why had TCB not passed this on to me? This has been going on since Jan2019 and numerous complaints raised, TCB have declined to release cashback that Barclaycard confirmed had been paid out, can you help?
It's likely they paid the cashback but our company haven't been seen as the company that reffered you which means another source has been paid the money, like a search engine or a website that displays ads.

It could also be that the retailer has passed the money to their tracking network but it hasn't been passed to us just yet.

I can see you have a claim in and we'll do everything we can to get this money for you.

Best wishes,
Member118082602974609 Nov 19 - 19:21How do I get the app

You should be able to find our app at all major app stores on your device.

Best wishes

Member118057620592209 Nov 19 - 13:12I can’T upload my receipt from Asda petrol station

If you are having issues with this please contact our team on your account and they should be able to assist you further.

Best wishes

Member107997631632005 Nov 19 - 15:56How do I get my money out?
Once payable, you can request cashback by clicking on the 'payout' page.

Best wishes,
chaitanyasadu14 Oct 19 - 21:00The Time I want to spend for something, the thing that comes to my mind is TopCashback, to earn cash for what you spend. Very good.
Lea7704 Oct 19 - 18:48Easy to use and the best cashback site ever!
Member57401041765801 Oct 19 - 18:02The best cash back site been using for a few years now never had any problems
twinkle9724 Sep 19 - 10:42The best cash back site been using for a few years now never had any problems
brokenegg19 Sep 19 - 02:53Love how quickly this site pays out compared to other cashback sites
54719367053718 Sep 19 - 22:32Love this site, gives me no reason to look else where
Member125658591693118 Sep 19 - 15:28Love this site, always check on here B4 making any on line purchasing
harryandkath121218 Sep 19 - 15:25Can I get cash back on my fuel bill from scotish power although I am already with them.......Harryandkath@Googlemail.Com

We would advise checking the retailers terms towards the bottom of the offers page and to submit a support ticket if you do need any help.

Best wishes

_lxv_18 Sep 19 - 12:50Good offers and worthwhile using
Ibidun18 Sep 19 - 12:42Great work!
tracylofthouse8218 Sep 19 - 12:34I just love TopCashback
lezzers18 Sep 19 - 12:32Thank you!
walker9ry18 Sep 19 - 12:32Excellent site can’T believe I didn’T find it earlier wish I had
VictoriaWilks211018 Sep 19 - 12:30I love TopCashback! Well done
erinbiggar1218 Sep 19 - 11:39Great work!
Beefjohn18 Sep 19 - 11:38So much better love the site lime
juhalhamid18 Sep 19 - 11:09Fantastic Site and have never been disappointed since switching to Topcashback
TOMCO17 Sep 19 - 13:45Well done
Noreen_Devanney17 Sep 19 - 12:50Keep up the good work !
samuel51216 Sep 19 - 17:31Top Cashback site . Let the good work continue 👍🏽

Thanks for the kind words. It really does mean a lot.

Best wishes

gary0301016 Sep 19 - 16:39Only been useing this service for 1 month and have got over £40 in my account will use as much as possible
Member97831440694313 Sep 19 - 12:53Hi I had a TopCashback account in 2017 I had £6.59 i'm it forgot about it have opened a new account and can't get money our old acount as when I press reset password it just take me tooy new account please help thankyou

If you could please submit a support ticket on your new account and our lovely team will take a closer look.

Best wishes