I have lodged a 'missing cashback' claim but now my transaction has tracked correctly. What should I do?

Thanks for taking action on this. You can simply close down your Claim, or let us know what has happened and we will close your Claim for you.

If you View your Missing Cashback Claim then you may find that our systems have already identified a transaction as corresponding to your Claim. If this is the case you can simply choose the right button to accept your transaction and close your Claim.

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Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

Did you know?

"TopCashback is expanding globally in other countries, but is still entirely UK owned. "