Each retailer has an estimated timeframe for your cashback to become available to payout. This is shown on the earnings page of your account if you click on a transaction.
This timeframe is to give you a guide on when we believe your cashback will likely become available to payout. Because it is an estimate, based on past performance of a retailer it may change.
For most travel and event bookings, your cashback will likely progress 12 weeks after you attend the event or stay. This is because we’re only awarded our commission that we pass to you if you do complete the stay.
Don't worry if your cashback takes a little longer to progress, as this is normal. If you notice a longer delay or have concerns though, please submit a support ticket here.
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