Nintendo Official UK Store Reviews

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Fast delivery times and very good customer service are two of the reasons why customers have provided positive feedback for their experience of shopping with Nintendo, with one member summing it up by saying: “Brilliant, very friendly, great customer service and quick delivery.”

While some members have raised issues concerning their cashback, others highlight how theirs was paid within the expected time, with one review stating they had encountered “no issues - always get the cb (cashback) within a reasonable time”.

While they have a poor overall Trustpilot rating, you will find reviews from satisfied customers who have congratulated them on their products, customer rewards - such as free games and reward points - and more.

One says “their exclusives and gameplay innovations are what makes them among the best ones out there”, while another states: “Love Nintendo, couldn’t fault them on anything.” Their games and consoles are often praised, with reviews including comments such as “great family games - fun and safe”, “some of the very best games” and “amazing games and consoles” highlighting this fact.

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Nintendo Official UK Store Reviews
friend icon Takes a while to pay but can pay good amounts
  davidurb | 02 Feb 2019 Report Abuse
friend icon Happy with service.
  jamestowers | 19 Apr 2017 Report Abuse
friend icon Had a couple of trackings with nintendo now but every time it tracks as £0.00 And has to go through a lengthy cashback claim period. Site is great and you do eventually get cashback but it isn't tracking correctly. I've ordered on both my phone and laptop and the same issue happens.
  SlvrYeti | 08 Jul 2014 Report Abuse
friend icon Had to submit ticket, but paid with no further action from me. Average, I suppose.
  chrisherbert10 | 02 Oct 2017 Report Abuse
friend icon Took about 6 weeks for the cashback to become payable and after having chased tcb for the correct amount. On a positive note, I was pleasantly surprised to see it was quite a bit more than I expected.
  howarsan123 | 25 Jul 2016 Report Abuse
friend icon Had to lodge claim to get pennies from company
  lotteryking1 | 23 Apr 2016 Report Abuse
friend icon Nintendo offer a good service, however on your website there are 3 options o receive a calendar up until 8/8/16, but they all expired 29/1/16!!
  Liz_Clark | 14 Feb 2016 Report Abuse
friend icon Purchased 3 nintendo 2ds's as 3 separate transactions. None tracked and I am now waiting on a claim I submitted. We will see what happens.
  jroman | 07 Dec 2017 Report Abuse
friend icon Slow. Did not track.
  jsutherland05 | 13 Apr 2017 Report Abuse
friend icon Love buying from here especially for amiibo's but recently and in the past when I should have gotten cash back it just pops up as 0.00, So be warned.
  SirHandy | 12 Mar 2016 Report Abuse
friend icon Declines every transaction lately; refuses to honour cashback despite copying the transaction number directly from their emails! useless if you try to contact them directly regarding cashback.
  FishE | 19 Dec 2018 Report Abuse
friend icon I brought something from here before christmas and still waiting for payment so overall not that good
  blackberry1 | 09 Feb 2018 Report Abuse
friend icon Acepted and then declined with no reason, was only £3
  rockmusic101 | 28 Dec 2017 Report Abuse
friend icon Took 7 months of being confirmed before tcb paid out.
  katbob29 | 13 Aug 2017 Report Abuse
friend icon Order went missing and had to be resent, and cashback was declined! horrible!
  Neeklette | 16 Aug 2016 Report Abuse
friend icon Most of the time I never get my cashback for this merchant - I just don't bother trying for it any more! tried to claim it back in the past to no joy.
  Cerenia | 22 Jul 2016 Report Abuse
friend icon Keeps changing my cashback to £0.00 Despite being eligible!
  Katzii | 20 Feb 2016 Report Abuse
friend icon Never had any cashback although I should have had poor show submitted ticket stay clear
  lotteryking1 | 09 Feb 2016 Report Abuse
12      View:   2550

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