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Get up to 2% of your purchase back
when you shop with Matalan
Matalan Reviews
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Reviews and experiences from TopCashback members who have shopped with Matalan.
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Matalan Reviews
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Didn't track so made a claim but they refused to pay out. Dishonest retailer that I will never use again
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Simonmaidment69 | 26 Mar 2020
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Still waiting for cashback 3 months later
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geets76 | 22 Jan 2020
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Tracked very quickly but then cancelled payout after 10 weeks period even though I kept the items. Not happy!
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ineska12 | 05 Dec 2019
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Declines every time without fail. For purchases made entirely through the cashback site, with no voucher code and nothing returned, they decline the cashback every time without fail.
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BruceB | 03 Dec 2019
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1 star rating begrudgingly given as unable to rate at zero stars. Cashback did not track. Merchant refused to help despite there being an obvious problem with their website when the order was placed. Lodging missing cashback claim can take months with no guarantee of success. Order cancelled, will not use this merchant again.
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donnaevans99 | 15 Oct 2019
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always declined!!!!!!!!!
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bernardchau | 05 Jun 2019
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Went through to Matalan through this site and a week later cash back denied!! Why offer cash back if you are just going to deny!
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ana_025 | 27 Apr 2019
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Very rarely goes through without a query
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Franlow | 29 Mar 2019
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Matalan very rarely if ever pay my cashback!
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Moocow2 | 26 Mar 2019
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Matalan oppose cash back all the time.
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Sam_asher | 02 Mar 2019
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Don't think Matalan have ever paid me cashback
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Stron72 | 03 Feb 2019
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Cashback rejected for no obvious reason, collect-from-store order. Did not use any discount codes.
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spikyone | 25 Jan 2019
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Declined cashback even though purchase made, chose click and collect, to save queuing, there was no separate counter for click and collect meaning i had to queue anyway defeating the object, happy with purchase though could have got it cheaper a week later when they had 25% off
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mollypenny | 20 Dec 2018
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Used 20% cashback deal on Black Friday, no returns on the order and yet they still declined my cashback. Just advertising high cashback rates to get more sales!!! Won't be buying from them again
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cavviemum | 05 Dec 2018
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Cashback declined twice on 2 separate orders. rubbish.
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andymic1975 | 29 Oct 2018
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Every time with Matalan the cashback tracks then they decline it why why why ??? I don't do anything different when I go through topcashback
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Marguerite00 | 30 Jun 2018
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Refused to pay eligible cashback for purchase in February.
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StarshipUK | 21 May 2018
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Didn’t pay out, I couldn’t raise a claim because they left it so long as pending, it was too late for me to claim. Very dishonest I feel! Beware!
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Steven_1234 | 18 Feb 2018
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Every time I claim cashback for Matalan it is never paid for reasons only known to Matalan ,waste of time .
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Eugenekrabs | 09 Feb 2018
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Erratic ! Decline eligible items
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acahopkins | 01 Sep 2017
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declined twice, not honest retailer
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| 24 Aug 2017
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they say they accept paypal but it was not an option to pay for my order
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marinemom1020 | 12 Aug 2017
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not great refused last cashback for no reason
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r1121 | 25 May 2017
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