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Get up to 3.5% of your purchase back
when you shop with Chiltern Railways
Chiltern Railways Reviews
Reviews and experiences from TopCashback members who have shopped with Chiltern Railways.
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Chiltern Railways Reviews
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Don't know why they are on a cashback site
None of the purchases I have made this year have tracked. Not a single one. I have had to claim each individually and most have been turned down for absolutely no reason.
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nockl | 08 Oct 2024
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No point them still listing
Every transaction tracks as zero. Most recent one not even showing. I'll be changing to another merchant for future travel.
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CeeGeeGee | 20 Aug 2024
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Very rarely tracks
I used to get my purchases tracked without any problem but within the last month or two it seems that I have to raise a ticket for every single transaction which is very tedious. Other retailers are tracking so I don't think I'm doing anything 'wrong'
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gaillumley | 01 May 2024
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Has never tracked a claim succesffuly
I travel once a week via Chiltern Railways and it has never successfully tracked once in over 15+ purchases. No luck in reporting a missing cashback claim either
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elcook | 21 Mar 2024
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Positive experience
Tracks quickly and payments follow in timely way
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jamesr1 | 25 Oct 2023
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All my cashback due from Chiltern has been refused -
I've done more than 30 bookings .... I get cashback from lots of other retailers so I don't think it is something I've done wrong. :(
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martcrane | 27 May 2023
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Now declining valid claims
Avoid! They've suddenly started declining perfectly valid claims, alleging that you were purchasing something "not valid for cashback".
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RMWard | 31 Mar 2023
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Tracks reliably and pays quickly, what more could you want?
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Annam_c | 27 Jan 2023
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Fast payout and great service - even got a no-fees instant refund when I bought a ticket which was unneeded. Probably one of the smoothest booking experiences in the rail industry. Remember to book with a real card though as the ticket machines validate the exact card used (fell for this once using a virtual Monzo card). Shame the cashback rates are so low though.
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benbristow | 07 Jan 2023
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My cashback never tracks when I use my own laptop. However, when I use my work PC, the cashback will track. Very strange!
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lizzbendell | 31 Dec 2022
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Everythime I use it, it does not track and I have to put in a manual claim. It's not cookie related as other websites track.
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Sal80 | 12 Oct 2022
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Small % cashback - take a long time to process.
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Greg Connell | 28 Apr 2022
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Cashback simply does not track, and claims aren't honoured.
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jaaydee | 11 Apr 2022
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agreed. i did 2 purchases, both tracked as ZERO, don't bother -false advertising
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dealaddict | 17 Mar 2022
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None of the transactions with Chiltern actually ever track. Always have to put in manual claims. Longest one has been 7 months so far!!!
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sandco | 12 Jan 2022
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They don't pay out on legitimate claims, always stating they cannot find the transaction which is a lie..
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dezzac | 20 Apr 2021
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Excellent. Easy to book quick to receive the tickets.
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Abs41 | 30 Mar 2021
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5 months so far, still nothing. Not even tracking and had to raise a claim. Not impressed.
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DarrenJCarol91 | 16 Feb 2021
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Very slow tracking but it paid in the end
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acahopkins | 27 Oct 2020
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100% of my Chiltern Railway transactions were declined. If I can give it ZERO stars, I would! DO NOT USE THEM!
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itsmewhoami | 08 Apr 2020
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I buy train tickets 3 or 4 days each month. Every one has tracked and paid out within a few weeks. Great rate too.
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jamesW16 | 09 Mar 2020
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Two separate purchases on different dates. Neither has tracked.
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Chris_O | 08 Mar 2020
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Three times I've brought tickets each time its not tracked
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cranie | 06 Mar 2020
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Cashback does not work!
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gabrielitx89 | 22 Jan 2020
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My transaction in October 2019 did not track. 95%+ of my transactions do track as I am very careful about cookies and adblock. It was successfully resolved by a manual claim however. This was for a purchase of multiple train tickets, which may be unusual.
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drspa44 | 10 Jan 2020
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