Get up to £47.25 of your purchase back when you shop with Uswitch - Energy Comparison Join TopCashback Free
Get up to £47.25 of your purchase back
when you shop with Uswitch - Energy Comparison

Uswitch - Energy Comparison Reviews

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uSwitch have received an overall four-star rating from TopCashback members who have provided us with a review after using their switching service. Customers seem particularly pleased with the amount of money they have been able to save on their energy bills, with one member saying they managed to cut their costs by £400.

uSwitch are also praised for their no-hassle switching process and the fact the website is easy to use to find the cheapest energy prices. Some members are impressed by the fact you can switch using your phone, as well as receive reminders telling you when you can next switch and save yourself even more.

The one thing which stands out when reading uSwitch reviews on Trustpilot is how complimentary people are about their customer service, which has no doubt helped them to achieve an ‘excellent’ overall five-star rating. Positive reviews mention knowledgeable and helpful advisors who explain things clearly and in a professional manner, while other people were surprised by how little time it took to switch - three minutes in one case.

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Uswitch - Energy Comparison Reviews
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REALLY SLOW AT PAYING U OUT
  dantheman993 | 20 Jun 2016 Report Abuse
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Have been waiting from October last year for the cashback and still under review and this is faster paying complete joke!
  Otterks | 15 Jun 2016 Report Abuse
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cashback was very slow to be paid despite quick payable rate advertised when selected this company. Disappointing.
  mchllhwgt | 13 Jun 2016 Report Abuse
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The switches have been both completed; it's been two month now and I have not been paid the cashback fees yet! no indications whatsoever as when I will be paid...
  Talawalker | 12 Jun 2016 Report Abuse
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Very poor was a nightmare trying to contact
  mobilemax | 12 Jun 2016 Report Abuse
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Avoid! Warning. I switched dual fuel providers using USwitch. The £40 cashback appeared on my account straight away and sat there for 2 1/2 months. Suddenly it changed to £0 amount cashback with No explantation. I am usually very happy with topcashback but this has made me annoyed. There has been not communication to explain why. Avoid USwitch. They are crooks.
  suliwoo | 24 Sep 2015 Report Abuse
 
Hey, Please can you kindly send in a Support Ticket about your transaction? A member of the team will be more than happy to take a closer look into this transaction moving to £0 for you. Best wishes, TopCashback Support

TopCashback
 
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Uswitch rarely seem to track my transaction and more often than not i have to submit a claim for missing cashback.
  Member1213147507231 | 16 Jul 2015 Report Abuse
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3 months since I've switched and nothing has been paid
  anab80 | 28 Jan 2015 Report Abuse
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I have an outstanding cashback claim that is now over a year old! Apparently it is with uSwitch. However, failed cashback aside, uSwitch do provide a good service and were able to find me a cheaper deal on my utilities bills.
  Wobsley | 14 Aug 2014 Report Abuse
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Switch did not appear to track, despite clearing all cookies prior to going through topcashback to uswitch. Lodged dispute in April. Nothing back from merchant. Will never use uswitch again.
  lw123 | 13 Jun 2014 Report Abuse
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Cashback did not track and no acknowledgement from uSwitch. Very disappointing.
  trickykid | 11 Nov 2013 Report Abuse
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Used to try to switch supplier. Switch of supplier not done via uSwitch, despite me going through all the steps correctly. Did not track or pay cashback. uSwitch not pick up the phone or answer multiple email queries. Tried to contact them so many times. Complete waste of time.
  jennifer786 | 02 Nov 2013 Report Abuse
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Switched provider via u-switch website in August. Didn't track. Still hasn't tracked over six months later despite asking topcashback to chase up.
  cdchess | 09 Apr 2012 Report Abuse
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Did not track. Had to raise a claim. It is a matter of waiting. The customer service is reasonably good. They would also call you back
  17nov2011 | 04 Feb 2012 Report Abuse
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Didn't track, took two years to answer claim which was then refused. TCB didn't let it go which is great, but Uswitch have to be the worst company i've dealt with through TCB.
  gnilrats | 31 Jan 2012 Report Abuse
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Still waiting for the transaction to track after two months + following a dual fuel switch. Next time I will go direct to the energy supplier.
  cashbackman1 | 22 Nov 2011 Report Abuse
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Only used USwitch because of the promised cashback. Switched my Gas and Electric through USwitch, but NO cashback received. I would not use them again. There are plenty of other comparison sites or cut out the middle man and go straight to OVOenergy.com
  chrisharrier | 25 Oct 2011 Report Abuse
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Cashback not tracked and no response to 6 nudges sent over the course of a year.
  indo555 | 30 Sep 2011 Report Abuse
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In line with MANY OTHERS, cashback did NOT track. No reference number given and I hope uswitch is not another CON-merchant having free ride at TCB
  edimad | 09 Sep 2011 Report Abuse
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2 months since started switching with USwitch and still waiting for it to track. Query is with retailer. I don't think I'd be tempted to go through USwitch again after this experience.
  Mark_Garland | 25 Aug 2011 Report Abuse
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Two years on, hasn't tracked and hasn't paid out, enquiry process hasn't made any difference. Take care.
  gnilrats | 02 Aug 2011 Report Abuse
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Switched telephone povider in April 2010 with Uswitch and cashback never tracked. Put in claim and no response from uswitch yet (now Jan 2011). Be warned. £16 pound cashback looks good but whats the point if you never see it. This is the only time I have been let down by suppliers via top cash back. However top cash back is still the best, just avoid uswitch.
  pbb | 04 Jan 2011 Report Abuse
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though the cash back came it was slow. The transaction too place but with not much feedback from uswitch. satisfactory but nothing to write home about yet the saving on my gas and electricity was gr8
  douflyone | 06 Aug 2012 Report Abuse
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Did not track so I submitted a missing claim and it was settled within weeks and became payable at the same time. overall experience good.
  oliveoil | 05 Aug 2012 Report Abuse
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STILL WAITING NEVER TRACKS AND AGES FOR ANY UPDATES......STILL WAITING
  | 31 Jan 2012 Report Abuse
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