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National Trust Reviews

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Reviews and experiences from TopCashback members who have shopped with National Trust. Review this merchant

National Trust Reviews
	Failed to track, but manual claim completed with no problems
	chelle1002 \| 16 Oct 2010 Report Abuse
	Very Very slow to track, but then the National Trust were very slow to process my membership so that may explain it... once tracked became payable in days!
	\| 21 Aug 2010 Report Abuse
	declined it had to chase
	nick50000 \| 15 Mar 2019 Report Abuse
	inexplicably declined cashback but paid it after claim
	part \| 01 May 2017 Report Abuse
	National Trust did not pay cashback on a lifetime membership that I purchased as a gift. I can only assume that they refused to pay because they deemed the cashback too much; they did not give a reason why. They should not advertise cashback if they are not going to pay it. Whilst it is a relatively small amount of the total cost, their refusal to pay undermines the system and leaves a sour taste. By far the worst merchant I have used on Top Cashback, who were helpful in following up the claim.
	dn9915 \| 02 Jan 2015 Report Abuse
	Avoid this retailer!!!!! I took out a membership with the National Trust because their cashback was excellent and I wanted to give it as a present. Now, nearly SEVEN MONTHS LATER, still nothing has come through and although the casback team say they are working on it I am not getting anywhere!
	songster \| 09 May 2012 Report Abuse
	they warn you that it can take upto 4 weeks to deliver the pack, it only took mine 4 days.
	\| 22 Jul 2011 Report Abuse
	Cashback declined No reason was stated. Paid full price & followed all rules.
	akmoony \| 05 Aug 2023 Report Abuse
	Very dissappointed bought Lifetime membership and was due £50 cashback BUT declined with no reason
	plastudno \| 14 Sep 2021 Report Abuse
	Cash back tracked and then was declined (i have raised a query). I bought a couples membership for family, when raising a missing cash back claim you have to enter a membership number. However, it is not my membership number as it bought for someone else, and there are 2 memberships numbers (as its a couples membership i purchased).
	ggplyr \| 18 Dec 2020 Report Abuse
	Did not track, had to keep on sending claims and nudges. Not impressed with National Trust. Minus star if I could !
	debdebs \| 25 Nov 2019 Report Abuse
	Did not pay out. Was not a renewal and not on promotion. Will not bother next year.
	Jonathanharris \| 12 Feb 2019 Report Abuse
	Declines cashback without giving reason. Either TCB link doesnt work or National Trust are payment dodgers. I advise you use another cashback site before you part with your hard earned £108
	paulsy \| 13 Jul 2017 Report Abuse
	Didn't honour the cashback payment on our Lifetime joint family membership! NOTHING in notes excluded this membership from cashback it tracked fine THEN National Trust withdrew the claim and it's taken Topcashback 6 months to tell me the National Trust won't honour the £47 payment when we have spent nearly £2k on membership!!!!
	Lincslass \| 20 Sep 2016 Report Abuse
	despite launching an appeal - i have never received the cash back from my annual membership
	jenniferlunn \| 25 Mar 2016 Report Abuse
	glad of the cashback. However almos 100% of the houses are closed so it's money wasted joining National Trust as a member at this time of year
	seanmccrumlish \| 29 Nov 2015 Report Abuse
	Totally livid. I did everything right and applied for life membership, expecting £228 cashback. I got £0. The site now states that life membership is excluded, but it did NOT when I applied on 30/11/14 and when I submitted my missing cashback claim. If this was a legal issue, then I would win this case, but cashback does not seem to work like that. Do not trust this cashback.
	funfi7 \| 01 Mar 2015 Report Abuse
	Ordered in November, didn't initially track, they eventually acknowledged, however, it's now May and they still haven't paid out.
	strangelad \| 09 May 2012 Report Abuse
	what a rubbish service from NT. No cash back even though I followed the links, this supplier should be removed if they will not honour the cashback, Expect £0 cash back. Also when I made the purchase no info on my application, everything just goes into a black hole, maybe their administration comes from yesteryear too ??
	bizzi \| 15 Dec 2011 Report Abuse
	Did not track and refused to pay out. Another fail for the National Trust. After receiving the welcome pack we continue to be nagged into signing up for another year and they have put us on several spam mailing lists without our permission.
	\| 14 Jul 2010 Report Abuse
	Tracked and confirmed quick. Product came through the post within a couple of weeks. Excellent.
	suzi1 \| 13 Jul 2010 Report Abuse
	Cashback claim rejected. Might be because they're currently doing a 12 months for the price of 9 months. Nevertheless not very happy.
	The_Super_E \| 11 Jun 2013 Report Abuse
	Very quick to track and confirm.
	eveshamlass \| 18 Jan 2012 Report Abuse
	tracked ok,pack arrived promptly,cashback offered in august 2011 was 30%,but now new years eve and still waiting for cashback to be paid,followed all the rules to the letter,put in missing claims,top cashback should rate this only as a "maybe you will get cashback,maybe not-its a gamble!"
	kayjayay \| 31 Dec 2011 Report Abuse
	The amount offered is good, but they've yet to pay up 3 months on.
	Gazza194 \| 02 Oct 2011 Report Abuse

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