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Get up to 2% of your purchase back
when you shop with Jessops
Jessops Reviews
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Reviews and experiences from TopCashback members who have shopped with Jessops.
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Jessops Reviews
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Purchased an item online for collect in store and was given a display item. Wasn't happy after paying £500 on a camera to find out it wasn't new. Returned the camera to Jessops and as the store didn't see where the problem was I sent a complaint to their complaints department. 8 weeks later I still haven't had an apology from their customer services only an e-mail after 5 weeks to say 'we are looking into this'. Cashback tracked as £0 and needed to be queried. Would I use Jessops again? No, not any time soon.
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2lap | 31 Jan 2011
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I wanted to order a camera online. There was no option to have the model I wanted delivered. I had to reserve an item to collect in store and I also had to pay in store as I wasn't given an option to pay online. Previous comments suggested I would get cashback on purchases made on the website where the payment was made in store, but this was not the case and I didn't receive any cashback. Very disappointing as I wanted to pay online but couldn't.
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Topcashback_user | 19 Dec 2012
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Did not honour cash back will not trust again
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sue18mar | 05 Dec 2011
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Tracked within an hr, just waiting for payout
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kevers1 | 25 Sep 2011
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Excellent communications and first class service
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| 16 Jul 2011
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reasonably easy site to navigate. Offering excellent discount swhen I shopped
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quinn | 17 May 2011
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Jessop's prices on Nikon equipment are reliably good; yes, I could probably find the equipment a couple of pounds cheaper on the internet, but I value having items imported via Nikon UK and with a UK guarantee.
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Uncledenis | 26 Apr 2011
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GREAT ORDERER IT COLLECTED IT AND GOT THE CASHBACK
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Dawnyl | 31 Jul 2010
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NO Probs at all, smooth transaction and quick acknowledgement
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Rattycube | 26 Jul 2010
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Great bundle deals and cashback too! Tracked quickly and paid on time.
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WelshSteve | 05 Jul 2010
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Excellent service, prompt delivery, wonderful camera, extremely pleased!
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Devonmaid | 30 Jun 2010
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This was a great experience. I ordered all my kit online and got a discount of 5% with saver code. All the kit was reserved at the store for collection at my convienance. Picked up all the kit from the store and got very good service from Jessops. ON TOP OF THAT I GOT MY CASH BACK TOO. All in all saved nearly £70.00. Brilliant. Deffinetly user them again.
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ashamliwala | 22 Jun 2010
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This was great - I was going to go straight to the shop and pick up my new camera. Instead I logged onto the website and ordered it for pick up. I still went to the shop and picked it up but earned cashback as well.
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Avenue | 09 Jun 2010
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Fast response - excellent - also got £5 in-store voucher
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AntonyE | 04 Jun 2010
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bought a picture frame in december - purchase didnt track and after 4 months jessops have declined the cash back claim. beware :(
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iainmcl | 16 May 2010
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Purchase did not appear - had to query it. Eventually acknowledged but I still think it is the wrong amount so have to query it again.
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Onemeanbaby | 15 May 2010
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Placed order in Nov 09 and item has still not tracked. Have submitted claim and sent 2 nudges, but the retailer has still not responded. Wouldn't use again.
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EmFoth | 12 May 2010
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The staff at the Jessops store on Princess Street Manchester are very knowledgeable and friendly. Would highly recommend them.
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JackoLad | 26 Apr 2010
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quick tracking / competitve website
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Kinderscout | 26 Apr 2010
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I rang Jessops shop at Metro centre Gateshead for further detail regarding their product as well as a delivery query and I found the staff very knowledgeable, and so helpful even though this was an online transaction. The products at jessops were great value. As well as my top cashback there was also a manufacturers £30 cashback deal off a camera which was paid back quickly and a fantastic deal on a cannon camera bag exclusively online.
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ddouglas | 22 Apr 2010
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After one week I sent an enquiry as I was worried my considerable transaction had not been acknowledged, just after that it was acknowledged and I am hoping it will be confirmed soon. A very good online shopping experience as goods great value.
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ddouglas | 22 Apr 2010
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Ordered online and collected in service. Great service. Tracked quickly.
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Nathers | 20 Apr 2010
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