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HelloFresh Reviews
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Let's break this down into bits shall we?
Ordering was fine. Voucher accepted, all okay. Slightly annoyed that no substitutions were offered on the vegetarian box but that's okay.
Cashback never tracked. Okay, I used a non posted voucher. I expected this.
Then they bill me for the second one before the first arrives.
I question it, get told I cannot do anything about it. Stuck with the £36 box.
Box I actually wanted to pay for arrives. Being very generous there might be the £11 worth of food I paid for.
It is badly packed, the tins are left to rattle with the vegetables and so they are bruised.
Chilled I can't find at first, there's a bag off to one side that seems like packaging, says it's sheeps wool. *shrug* I open it and it stinks to high heaven, it is indeed untreated, unwashed wool in a breathable bag. Underneath that is the chilled and some icepacks. If you've ever lived near sheep you'll know what gets in their coats. Probably not something I can say here, but use your imagination. Pretty gross.
I haven't tried the recipes yet but they look mediocre at best.
So to recap- that's £47 paid for two deliveries of squashed, desperately overpriced, smelly food that will be made into dishes that could easily be found on the internet.
You wanna know why this has such good reviews? Well lets just say those other people aren't posting their voucher codes out of the goodness of their hearts. I expect it's a pretty good service if you get it on heavy discount from their referral scheme. But if you're not then stay well clear.
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hellopixelcom | 25 Sep 2014
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Tried to order a vegetarian box, added to basket no probs, entered £20 off code, that worked. Tried to pay and that's where it ended. 15mins later and 5 tries with different bank/credit cards - apparently they were all invalid (which they're not btw). I gave up in the end :-(
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Purple_peach | 14 Feb 2013
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