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British Airways Reviews

Reviews and experiences from TopCashback members who have shopped with British Airways. Log in to review
British Airways Reviews
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Original transaction declined
My original claim was declined, but on resubmission with additional info BA paid out as expected. Therefore payment was slower than anticipated.
  craigyboy71 | 30 Oct 2024 Report Abuse
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Slow to payout
Needed to chase to get it added and then had to wait too long for the credit to arrive
  Meds2024 | 22 Oct 2024 Report Abuse
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always need to chase BA
always declines first, you have to send a request to claim and delay
  faxhali | 20 Oct 2024 Report Abuse
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TOOK 1 YEAR AFTER PURCHASE
TOOK 1 YEAR AFTER PURCHASE and i had to put in a claim!!!
  HeyThereMrEd | 16 Oct 2024 Report Abuse
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Worked well
Booked in January, flew in August, cashback received in October. Tracked and progressed as expected.
  SueSpridgeon | 10 Oct 2024 Report Abuse
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Declined
As per others claiming cashback from BA now`t nadda no explanation as to why not worth the hassle for a measly 1%
  fraser72 | 05 Oct 2024 Report Abuse
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Decline every purchase
Just don't be a cashback partner if you're going to decline each transaction, BA!!!
  undutchable11 | 03 Oct 2024 Report Abuse
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BA is an arrogant company with terrible customer services!
Having provided all the BA information for my holiday purchase, BA rejected my due cash back claim! Thanks to Top Cash Back’s excellent customer services, I finally received my due cash back! BA is an absolute terrible ‘joke’ when it comes to customers services! The worst part is BA just does not care a damn! I would try and avoid BA unless it was the ‘best’ option amongst other rubbish companies!
  MDSafari13 | 27 Sep 2024 Report Abuse
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AVOID! BA have repeatedly declined EVERY purchase
AVOID! BA have repeatedly declined EVERY purchase. -they have automatically DECLINED every single purchase, sperate transactions over months, even after placing the PROVEN booking(s) 'on ice' for months. Abhorrent behaviour.
  Happy2017 | 25 Sep 2024 Report Abuse
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AVOID! BA have repeatedly declined EVERY purchase
AVOID! BA have repeatedly declined EVERY purchase. -they have automatically DECLINED every single purchase, sperate transactions over months, even after placing the PROVEN booking(s) 'on ice' for months. Abhorrent behaviour.
  Happy2017 | 25 Sep 2024 Report Abuse
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Absolute swizz - NEVER tracks even when it says it has
My purchase clearly tracked and there was a pop up on my screen to say it had. Almost £8000 trip booked - should be nearly £80 cashback. No sign on my TopCashback account. Support ticket put ‘on ice’. Won’t bother with BA again and probably will ditch top cashback as this is happening every other purchase now. Didn’t get cashback on THREE insurance policies last year either.
  Trixie47 | 25 Sep 2024 Report Abuse
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Never, ever tracks......
Why are they still allowed to be on Topcashback? Absolute joke!
  sfdunn | 22 Sep 2024 Report Abuse
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Cashback rejected
Waited months only to be told cashback rejected.Same as other reviewers total ripoff and should be removed from cashback site.
  gwiberg | 19 Sep 2024 Report Abuse
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Appalling Rejection Rate - Do Not Use
I am a loyal BA flyer for business and book 30+ flights a year with them - they almost always reject/decline legitimate bookings via this site. Please remove them from Topcashback as they don't deserve to be listed. If you want rewards for flights with BA then I suggest you book via Expedia who have a 100% payout rate.
  M_Bob | 18 Sep 2024 Report Abuse
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Cashback Declined
Booked three flights. First was booked on 3 July 2024. The other two were both booked on 11 July 2024. Cashback for all of them have been declined, though the fisrt flight booked departed the UK on 10 September 2024. Obviously with the cost of these flights, they are definitely genuine sales so no reason for cashback to be declined.
  LadyG | 17 Sep 2024 Report Abuse
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Legitimate Cashback rejected twice.
I've had 1 short haul and 1 long haul flight rejected this year. Each time there is no explanation. My appeals have gone Into thin air. So if you are thinking of flying specifically with British airways because of its cash back potential then be warned that there is a good chance it might not go through.
  tclite88 | 08 Sep 2024 Report Abuse
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Cashback rejected after trip
Cashback was rejected after trip completed.
  Megink | 06 Sep 2024 Report Abuse
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3 bookings so far this year with BA and everyone rejected
Avoid - BA are fraudulent and never pay out
  mfellis | 02 Sep 2024 Report Abuse
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Should be removed from Topcashback
Never payout
  niclinreyno | 29 Aug 2024 Report Abuse
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Rarely pay out
I use BA for work and personal flights and they rarely pay out and when they do its because you have pursued it. They make cashback offers but don't like keeping their side of the deal. Don't choose BA because of the cashback.
  Chughes92 | 29 Jul 2024 Report Abuse
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6 months later...........nothing
Paid for my holiday six months ago, cashback is still 'pending'. Getting to the point where I can't be bothered with these cashback sites any longer, seems a better idea to obtain a discount at the point of purchase rather than wait on 'merchants' to cough up what they're supposed to.
  sIippery | 16 Jul 2024 Report Abuse
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Never tracked. Had to submit a ticket and wait ages
Never tracked. Had to submit a ticket and wait ages
  julieoapw | 13 Jul 2024 Report Abuse
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now always decline my cashback
May be it is because I have an account with BA and so they don't want to offer it to someone who is not a new customer ? It is only a measly 1% anyway. Will via another website from now.
  stewmcghie | 03 Jul 2024 Report Abuse
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Declined cashback
Did not receive a cashback
  Kanu99 | 21 Jun 2024 Report Abuse
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Rejected and Appealed every time - still not all honoured
Rejected by BA every time for a variety of excuses. Had to appeal every claim, which eventually some (not all) paid out after many months of haggling (&proof!) Also had issues where BA prices are not honured via the TCB web referal link, which are on BA.com. TIP: Take screen shots of ALL the TCB referal pages as your booking progresses. BA are a complete hassle.
  Happy2017 | 07 Jun 2024 Report Abuse
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