TopCashback Reviews

143,719  Excellent
TrustScore 4.5 out of 5

4.5

In the Cashback provider category

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Reviews4.5

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Rated 5 out of 5 stars

TopCashback makes such a difference

Being severely disabled with spinal injuries I do everything online. All my online shopping I do via TopCashback and It’s amazing how it adds up over time! I’m so grateful to earn some money back from my shopping to put towards my bills. It really is a blessing that I appreciate so much, Thank you TopCashback

Date of experience: 31 May 2024


Rated 5 out of 5 stars

Always kept up to date

Always kept up to date, once account is setup, to earn your cashback all you have to do is click on the link.

Getting your cashback paid straight into your bank account is simple and straight forward only takes a few minutes.

Date of experience: 31 May 2024


Rated 5 out of 5 stars

Using Top Cashback is a breeze

Using Top Cashback is a breeze, it's so easy. Whenever you're shopping online, it will remind you if your site is cashback-ready, and tell you how much discount you're about to earn. Discount rates vary, but even 1% on your favourite auction site soon begins to add up - and some sites are much higher! I 100% highly recommend Top Cashback.

Date of experience: 28 May 2024


Rated 1 out of 5 stars

Expedia nightmare

Expedia nightmare! Expedia are refusing to pay the cashback promised on several transactions! Firstly told they cannot find the bookings (even though I'm looking at then now!) then told I didn't go through Top cashback even though all of the transaction were in my account when I filed the claims!
It's utterly ridiculous that Top cashback allow certain companies to just refuse a payment! Surely there must be some accountability for companies using the site for extra business, then refusing to pay!
When things go a miss with Top cashback, you are on your own I'm afraid! USELESS!

Date of experience: 31 May 2024


Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, being a mother of 5 and disabled, this is a massive help every penny counts and to get cash back on purchases it's just incredible 😊

Date of experience: 01 June 2024


Rated 5 out of 5 stars

This site is marvellous

This site is marvellous for giving out Cashback on purchases made using the companies that Cashback use.
The more purchases you make the amount of Cashback quickly builds up and you can make a withdrawal any time and it can go straight to your bank.

Date of experience: 29 May 2024


Rated 5 out of 5 stars

Very easy to use

Very easy to use. Superb customer service should you need it. I have used for 3 years and had excellent experience. App and web site click through brings worthwhile rewards without any down side. Very happy with it.

Date of experience: 30 May 2024


Rated 5 out of 5 stars

Worth it

On the whole, TCB is an easy way to earn money, sometimes companies refuse to pay out, Manchester Airport and Three broadband.

Date of experience: 31 May 2024


Rated 5 out of 5 stars

Saving hundreds of pound per year!

I don´t know any other platform that you get this amount of money for doing nothing! I have been using the platform for more than 5 years and never had an issue.

Date of experience: 30 May 2024


Rated 3 out of 5 stars

Purchase didn't track

Purchase didn't track. Submitted a claim in March. No update since. Now telling me (end of May) that they can't submit my claim as the retailer has "left the network", even though they are still offering cashback for the retailer. Communications very blunt, poor customer service. Don't recommend, unfortunately. Have another big claim in place for another retailer, very concerned whether I will ever see that cashback too.

Will go back to using Quidco...

————

I wanted to update that after a further complaint, they have now offered the cashback. I’ve therefore updated my rating from 1 to 3 stars. Will now keep my fingers crossed that my other big claim ultimately gets paid!

Date of experience: 27 March 2024

Reply from TopCashback

Hi Dan

We would like to take a further look into this on your account and if you could please drop us an email at contact@topcashback.co.uk with the subject line Trustpilot, we can check this out for you

Best wishes
Phil


Rated 5 out of 5 stars

Amazing website

Amazing website.
I am using it few years now and saved lots of money, just be patient. Payouts easy and quick.
100% recommend to everybody.

Date of experience: 31 May 2024


Rated 4 out of 5 stars

It’s an easy app to use

It’s an easy app to use, sometimes the cash back does not go on your account, I’ve went and asked why I have not received it from lookfantastic but the rest of the retailers seem to have been ok so far. Your better saving a little as every penny counts.

Date of experience: 28 May 2024


Rated 5 out of 5 stars

Absolutely love this site

Absolutely love this site. It's easy to use and such a great idea to help consumers save on their purchases. I use my cashback to re-invest into my savings / ISA. Keep adding more retailers to the list please!

Date of experience: 29 May 2024


Rated 5 out of 5 stars

Have been with Topcash for many years…

Have been with Topcash for many years and earned hundreds of pounds. There are a few companys on Topcash though that always decline your payments (COMPARE THE MARKET) have declined payments a few times for no reason! Topcash always try and recover missing payments for you.
Topcash is great to use and earn money on purchases you are going to buy anyway so why not use it?

Date of experience: 25 May 2024


Rated 1 out of 5 stars

First & last time using TCB, £54.50 declined which is owed to me

Bought AA breakdown cover by clicking a link on the TopCashback page and purchasing straightaway without leaving the page, and I’ve been declined for cashback. First and last time I’ll be using the service. Paid £108 and was due to receive £54.50 cashback, absolutely gutted and it’s money I can’t do without.

Date of experience: 29 May 2024

Reply from TopCashback

Hi Smulie,

If we have been declined for cashback, we can usually go through the missing cashback claims process to dispute for a resolution from the retailer affiliate network.

To help with the tracking of cashback in future please try our help page on tracking here https://www.topcashback.co.uk/help/how-can-i-make-sure-i-receive-my-cashback/

Best wishes
Phil


Rated 5 out of 5 stars

I bought car insurance via TopCashBack again.

I bought car insurance via TopCashBack, claiming £45 cashback, in addition to having found the cheapest quote using their comparison facility. I've now used them three or four times for car insurance and been very happy with the service. They are most helpful if there are any problems with cashback entitlement or overdue payment. Highly recommend to anyone thinking of using TopCashBack for the first time.

Date of experience: 27 May 2024


Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very helpful and speedy responses once a support ticket is issued. Cannot fault them. This is my first time using TopCashback and Stevie was really helpful, gave clear explanations and without making me feel like a novice! Love that you can donate your earnings to charity too. It's a double thumbs up from me.

Date of experience: 23 May 2024