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Mobile Cash Mate Reviews

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The Mobile Cash Mate reviews on our site are mixed, although you will find some very positive feedback below, written by TopCashback members who sold their mobile phone to them through us. There are comments like “quick sale, would recommend” while someone else wrote: “Very fast and efficient estimate, which was very close to online quote before they had seen the phone. Cashback was paid within the stated timescale — great service.”

It is a similar story on Trustpilot. You will find good Mobile Cash Mate review feedback, but you will have to search for it. One happy customer stated: “The price for my phone was the best available, the free pack arrived quickly and the payment was received within a few days of sending the phone to them — the full amount offered was received.”

There is plenty of other good feedback, including comments like “I found them a pleasure to deal with, would use them again”, “excellent service. Fast and great communication, and I was given what I was promised” and “very quick and hassle-free. Also gave a better price than similar companies”. Another Mobile Cash Mate customer said: “Always kept in contact and offered me a fair price for my phone. This was completely hassle-free and I received my money on the same day I accepted my quote.” Review this merchant

Mobile Cash Mate Reviews
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Tried this retailer, but wish I didn’t bother. Offered a decent amount of cashback so sent the phone to them. Got an email saying because of scratches they will lower my offer by £20 (around 25%), I said no. Phone was sent back pretty sharpish, but having checked other reviews this seems to be common practice. Went on to send my phone to Fonebank and was offered and paid a higher amount than MCM originally offered.
  siobhanemckenna | 22 Feb 2012 Report Abuse
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Typical rip off merchants, promise you one price after receiving and inspecting phone, then try to fob you off with lower offer, Condition must have deteriated whilst with them.
  | 29 Nov 2013 Report Abuse
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The cash back tracked straight away. The amount was offered was top across all the sites at 23.00 for a blackberry. I then got an email offering me 8.00. I wish I had read the reviews 1st. This is a joke, they said it had starches on the sides and on the screen. This phone was in a leather pouch all the time I had it. It never had a scratch on it at all. I am so annoyed that I have asked them to send me this phone back rather than be ripped off. Let them fork out for the postage. I may keep it as a spare and will never use this company again. I've used others and never had this type of problem.
  Janemartin | 27 Nov 2013 Report Abuse
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DO NOT USE THIS RETAILER. MY PHONE WAS SENT IN PRISTINE CONDITION AND I EXPECTED TO RECEIVE WHAT THEY OFFERED. GOT AN E MAIL OFFERING 20% LESS DUE TO SCRATCHES. WHEN I DECLINED THEIR NEW OFFER IT WAS RETURNED TO ME COVERED IN SCRATCHES.
  DSK59 | 20 Nov 2012 Report Abuse
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apparently did not receive my mobile therefore lost everything, will be reporting and tracking
  | 15 Apr 2012 Report Abuse
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