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when you shop with IHG Hotels & Resorts
IHG Hotels & Resorts Reviews
Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts.
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IHG Hotels & Resorts Reviews
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This merchant will not start the payment process until after your stay has been completed, irrespective of the estimated payable date that will be on your Earnings page.
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caseUnauth1 | 20 Oct 2011
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I made two 'purchases' via the links and it initially showed in the Pending column but a day later it was showing Zero. It is now restored following a claim but I am doubtful I will get it!
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MikeCL46 | 26 Mar 2009
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showed as tracked 10 days after staying at hotel
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bjudson | 26 Mar 2009
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Used a lot and sometimes tracks, sometimes not. Could be better
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Daniel81 | 24 Mar 2009
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Booked and paid for hotel 16/01/09, didnt track for 10 weeks, still only pending. Not very impressed
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corinne62 | 24 Mar 2009
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Always tracks quickly and pays promptly.
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mumtaz | 18 Mar 2009
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Cashback didn't track for some reason, and after submitting an enquiry via topcashback, ICH initially denied all knowledge. After prodding a second time, with *comprehensive* information (card number, date of transaction, exact details of stay, loyalty card number etc...), they offered the amount I was due.
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rmallins | 17 Mar 2009
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Took a long time to sort out...but eventually thanks to the TCB people, it was!
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| 15 Mar 2009
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not tracked yet, have submitted a manual claim
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Icy | 13 Mar 2009
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tracking activity seems reasonably rapid, but confirmation of cashback value very slow and poor. I still have a number of stays showing at zero value
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woodj6 | 20 Feb 2009
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Hotel stay at end of Dec 08, did not track, sent claim form, waited a while but now finally showing as confirmed. Quite a slow process compared to some other hotel transactions.
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747flyer | 19 Feb 2009
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Had a problem with a £0 cashback and assumed that it would change after my stay.It stayed the same until issuing a missing cashback.Credited after a few days.
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Alicar | 03 Feb 2009
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Initial problem with cashback not appearing in the "Pending" column but this was resolved effeciently by TopCashBack.
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marlowa | 30 Jan 2009
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Problem with tracking at first but was resolved very quickly after submitting an enquiry.
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Cardi_ann | 30 Jan 2009
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My ammount only ever showed as zero even after my stay, does not appear to track at all
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MrSeen | 13 Jan 2009
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Stayed for a couple of nights at the Holiday Inn Express near Hamilton over New Year and nothing yet showing on account 10 days after leaving. Stu
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stunich | 12 Jan 2009
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Cashback appears as £0 but will not show a value till after your stay.
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Alicar | 07 Dec 2008
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Problem with tracking, but resolved within 2 hours of querying! Excellent.
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SuperSally | 27 Nov 2008
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Poor! My cashback also tracked as £0, when i spen £198 and £150 respectively with this retailer. does not appear to be tracking
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garethforster | 15 Nov 2008
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no sure why, but I got a cash back of £0.00 from this retailers when I spents over £70!
Any ideas why?
thanks
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cashguru | 14 Nov 2008
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