Hastings Direct Car Insurance Reviews

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Reviews and experiences from Topcashback members who have shopped with Hastings Direct Car Insurance. Hastings Direct Car Insurance feedback is supplied only by members of Topcashback Review this merchant
99.27%
Satisfied with this merchant
Based on over 18,000 completed transactions | Full details & FAQ's
Hastings Direct Car Insurance Reviews
6 Months later still waiting???? won't use them again. Wase of time! top cash back don't even help! I keep giving them a nudge but no reply!! un-happy is an understatement!
  impey1973 | 04 Aug 2010 Report Abuse
Finally managed to get a quote - hastings have definitely now built the £58 cashback into their price as for the same car the quote on a comparison site was £202 - through cashback it was £270. It wasn't built in when I got a previous quote for another car so in this instance, then, not worth it sadly
  cabaret08 | 29 Jul 2010 Report Abuse
I already have insurance via topcashback through this company and received cashback as promised. Got a competitive quote through a comparison site for a family member (all details ok on there). Completed the numerous pages but it stalled at the quotation stage four times saying "unable to provide quotation", even though exact same details ok on comparison siite so no reason not to insure. Wondering could they be temporarily blocking quotes via topcashback and readjusting their prices to build cashback amount in or has this offer now run out?
  cabaret08 | 27 Jul 2010 Report Abuse
Looking at prices on comparison sites hastings comes out really competative. But going through the tcb link and getting a quote direct from hastings the price is about £80 more for same car/driver/excess details. This suggests they are building the £58 cash back + some more. This suddenly does not seem as good a deal...
  dell1971 | 27 Jul 2010 Report Abuse
Quickly tracked, however a long time to wait until the payment (end of december 2010).
  Citybee | 20 Jul 2010 Report Abuse
Clicked through for a quote after clearing cookies etc. Was cheapest, but I noticed that it said ".... Quote through our partner". I am assuming this was a previous comparison website submission, so I have decided not to proceed. Just a warning to make sure it hasn't saved your details from comparison quotes.
  Trif | 19 Jul 2010 Report Abuse
Their quote ended up £60 + more than from comparison sites. Obviously to compensate any cashback from here, con merchants!
  trot | 13 Jul 2010 Report Abuse
Never again!! i used hastings direct last time but will not this time around. Yes, a good amount of cashback but...If you make *any* changes to any of the details mid-policy (including change of address!) you will be charged - even if you call back the same day! when I made a claim they made me feel like the one at fault. When it turned out my mileage may increase a bit (they made me send copies of my previous mot certificates because they wouldn't take my word for it.
  Swamps | 07 Jul 2010 Report Abuse
Shown as tracked in 16 hours - well done so far. Bought house insurance from aviva in early january and no sign of anything yet!
  689470532 | 07 Jul 2010 Report Abuse
Rubbish hastings £58 to £0 faster than my car do not use, have used 5 other insurance people always ben pai, not these t#iefs.
  peteandtheresa1 | 06 Jul 2010 Report Abuse
Still waiting after buying on the 17 june for pending to go from 0.00 To 58.00. I have submitted a claim. Not very happy as this offer only just made the quote worthwile. These sites should give the customer immediate cashback if they pay in full. After all they have their money already!!!! beginning to think this is a con. Will think twice about using these sites again.
  poundsie | 02 Jul 2010 Report Abuse
Cashback notified within 24 hours although is not payable until end november. Am still waiting for documentation through the post after 9 days.
  samoyed4ever | 29 Jun 2010 Report Abuse
Excellent tracking and pay out after three months as stated
  nkl_83 | 24 Jun 2010 Report Abuse
Bought car insurance on the 22 nd june 2010, should be a £58 cashback but as been tracked at £0.00, Not sure what has happen, but? my advice would be keep well away from this insurance company. What a con...
  nigebaby | 22 Jun 2010 Report Abuse
Has appeared as pending, but says 0.00. Strange, I have paid in full.....Will watch over the next few days. If no cashback, will cancel policy within legal time period
  poundsie | 17 Jun 2010 Report Abuse
10 Weeks since I was rewarded car ins cashback still not received it
  urbana | 16 Jun 2010 Report Abuse
Brilliant deal excellent policy features
  Rob_C | 15 Jun 2010 Report Abuse
Very happy with hastings direct car insurance. Low cost car insurance with high amount of cashback
  JULIANFUND | 10 Jun 2010 Report Abuse
Why has my cashback appeared as £0.00 Instead of £58.00? Can anyone advise, does this mean I have lost my cashback?
  795303455 | 09 Jun 2010 Report Abuse
Tracked as 0.00 Pending. Bought in february. Any idea when it will change to £58.00 Payable or is it best to submit an enquiry ?
  Pammyj123 | 09 Jun 2010 Report Abuse
I have not used hastings, but seem to have a tracking of 0.00?? Strange!
  FunnyFarm | 04 Jun 2010 Report Abuse
This purchase went very well for me
  BertyBasset | 04 Jun 2010 Report Abuse
Long wait for cashback. Automatic renewal means that you have to call their "hotline" to cancel. Expect to be on hold for 1/2 an hour before speaking to an operator. I will never use them again because of their poor phone support.
  needaspirin | 03 Jun 2010 Report Abuse
Good car quote & good cash back tracked quickly
  andrewwhitcher | 20 May 2010 Report Abuse
Good,
  Darius1971 | 15 May 2010 Report Abuse
Excellent - cashback shown always immediately
  BobH | 13 May 2010 Report Abuse
I will not be using hastings direct after my renewal date. Had to make a claim and their 3rd party fire and theft is not worth the paper it's written on. Everytime you call them your told different information and they offer you no assistance in claiming money for damage to your car, they tell you your insured to driver other cars 3rd party but then a week later you find out your not !! and if you have an accident and write your car off they charge you admin fee of £25 to change to new vehcile plus interest if on monthly payments and if you don't want to pay that they'll charge you a cancellation charge of £45 plus pro rata insurance in my case making the total £75.00 !! Not recommended
  Dorna1 | 13 May 2010 Report Abuse
I took out my insurance in january and although tracked fine still waiting for payment !!!
  Dorna1 | 13 May 2010 Report Abuse
When can I expect my 58.00 Cashback for my car insurance. Policy bought 05/02/2010. Hastings say cashback after 3 months. It is now 12/05/2010 and no cashback!!!
  forzarobur | 12 May 2010 Report Abuse
Not too bad
  The_Top_Dog | 08 May 2010 Report Abuse
We have used cashback before it does take a while for the cash to come through but its got to be worth it, money in your pocket!!!!!
  angela46 | 08 May 2010 Report Abuse
Have only looked at website, no contracts have been made, need to delete from list.
  GM_Plastering | 07 May 2010 Report Abuse
No cashback tracked on insurance I bought in january and no response from hastings for nearly 4 months now to the enquiry that was submitted. I would not use them again.
  stephenonline | 06 May 2010 Report Abuse
Got quotes through many of the comparison websites and hastings direct was consistently among the cheapest and most relevant to my needs. So checked if cashback was applicable and found that £58 cashback was on offer through tcb. Obtained a new quote, using exactly the same details, from hastings direct (through tcb) and found the premium to be over £100 more than those quoted using comparison websites, thus making the £58 cashback irrelevant.
  scronks | 05 May 2010 Report Abuse
Great! we have 3 cars and all have had £58 each cant beat it
  Margy51 | 02 May 2010 Report Abuse
Tracked well, still waiting for transaction to be confirmed, does take a few months.
  paul4shaz | 01 May 2010 Report Abuse
A great website for car insurance
  Scott76 | 27 Apr 2010 Report Abuse
Very quick to track. Competively priced insurance too!
  eldergill | 26 Apr 2010 Report Abuse
Bought in feb never tracked no response from topcashback or merchant - ripoff
  happyranter | 25 Apr 2010 Report Abuse
Tracked immiediatley and paid up quickly. Very good!
  Arabdoddy | 15 Apr 2010 Report Abuse
Tracked very quickly at the stated amount.Hopefully will confirm and pay without any problems
  rams | 14 Apr 2010 Report Abuse
I not only saved on the premium from my previous insurers (£50 cheaper), but I also got £60 cashback which really takes the premium down... It tracked and showed up as pending in my topcashback account within 24 hours... But I need to wait a little longer for the actual cash... Excellent deal !
  1486552015 | 11 Apr 2010 Report Abuse
Tracked very quickly though had not bought! too expensive!
  lakelover | 11 Apr 2010 Report Abuse
Waste of time, followed the instructions to the letter but cashback never arrived. I queried with them and they said I had not fulfilled the conditions stated even though I had
  bouncytigger1909 | 07 Apr 2010 Report Abuse
Complete waste of time - price via comparison website £100 cheaper. Scam!!!
  Member4731272223 | 06 Apr 2010 Report Abuse
Outrageous! at least £220 more that the cheapest quote found on a comparisson site (including £140 more that their quote on the comp, site!) wast of 20mins of my life
  lollyp333 | 01 Apr 2010 Report Abuse
Suspiciously exactly £60 more expensive than my renewal premium with current insurer (saga) so a total waste of 20 minutes for a quote with a £250 higher excess.
  DawnSusan | 31 Mar 2010 Report Abuse
This was the cheapest quote I got so the cashback makes it doubly good. It stays as pending for 3 months to ensure against cancellation
  MartinW71 | 27 Mar 2010 Report Abuse
Did this cashback last year and it took a while but got my £60.00 In the end.
  Member752603 | 26 Mar 2010 Report Abuse
Avoid hd at all costs in my opinion!!! if your car is broken into and as a result your alarm is faulty, in my experience they wouldn't pay out for the alarm to be repaired because they got a dealership's opinion that the alarm fault isn't theft related and it's impossible to prove otherwise. It goes off nearly constantly since the break in but they still won't pay for it to be repaired. The repair to the door, using their approved repairer, was botched. Also the courtesy vehicle ncrc provided kept cutting out in first gear and with me happened on a roundabout. On my policy the personal effects cover for the items in the car was only £150 so even if you have say £1000 pounds of equipment stolen you'd only get £150. Well at least the courtesy car, which only had about 2 miles of fuel left in it when their approved repairer dropped it off, didn't cause me a nasty accident. It will cost me £266-00 to get the alarm fixed through the car dealership. So in all i'm going to be down about £900 as a result of the car being broken into since the excess was £175 on top. Don't fall under the same illusions as me and think this cashback is a good deal because it isn't!! avoid at all costs!! during the evenings it also took me about two weeks to get through and make the claim in the first place and it's not a freephone number or 01 or 02 number. Never ever again!! this is not my idea of insurance!! i've been told they use ncrc because they only charge £20 an hour labour where as a dealership can charge upto 4 x as much. I was also told that the repairs were being done to the manufacturers repair specification but according to the manufacturer of the car there is no such thing for repairs.
  THANKQFORBIDDING | 26 Mar 2010 Report Abuse
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