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Have not used customer services so cannot rate,
do not go through a comparision site to sign up as e-on will not be reconised by top cash back, I signed through t.C.B and the cash back visable within hours,will wait fore 2 months fore the pay out. Excelant.
Having received yet another inflated bill from a competitor I shopped around for a new gas and electric deal. Eon came across with the best deal and 6 weeks after starting the switch the cashback had been paid and was in my bank account. My only gripe was they kept ending separate letters for the gas and electric switch and would like them to have done this in one go. However good cashback value, cheaper prices and quick payout.
Eon messed up my sign up and needed to assign a new account due to errors with account this resulted in me waiting 9 mths for cashback. Topcashback excellent in their replies shame e.On not so forthcoming to point gone back to scottish power.
Paid quickly. 5*
Good value, would use again
Initially cashback wasn't reported. Put in a claim and money was paid directly into my account as payable straightaway with 6 weeks.
Paid in 2 months from start to finish, the faster ever from a utilty company
Not 5 stars but 0 stars. Another company scamming customers in 2011 and topcashback doing nothing. Unless you give 5 stars your review goes to the end of the list. Reviews used be listed by date now low star ratings are hidden at the end. Tcb is now a scam on customers. Shame on tcb you are aiding this scam.
Tracked quickly and paid out quickly, excellent
No problem at all. Was smooth and straightforward when I followed the instructions provided. Have now got the cashback paid out :-). Quite pleased.
Transfer from existing energy provider went without a hitch
Used topcashback to visit eon site but had a question so had to speak with their customer service on phone. Ordered service on phone but agreed I would still get cash back. I had to request payment through topcash back but they applied and money was paid. Eon gave me insulation on whole large bugalow for only £150 and also a unit to measure electricity usage. Very good customer service on phone so would recommend.
Transfer was swift and easy. Cashback was paid on time too. Top retailer!
Tracked same day
Tracked fine and the cash became payable when the account transfer from my old supplier was completed. Not bad for something i'd have probably done anyway.
Tracked really quickly
Fast responce from the retailer
Quick and efficient cashback.
Swithcing providers anyway for electricity and gas so easy money earned for doing something that was already on the cards. Easy switch over, didnt have to do anything. Cashback dealt with money earned quickly and efficiently. Thank you very much, top cashback very much recommended!
Changed over in april, cashback showed straight away. Not once but twice, once for single fuel and once for duel fuel. Took out duel fuel with them never at any time did I ask for single fuel. But low and behold the duel fuel was removed and I was paid single fuel. Cashback still chasing it !
Still awaiting cashback confirmation
Not good signed up on 19.5.2011. And still waiting for cashback to track! have put a claim in but will not hold my breath - however eon are quick enough to take my direct debit payments....
6 Months and counting from an estimate of 12 weeks this really isnt good enough... They are a pain to speak to as well.
Eon have cost us a fortune! switched over oct 2011 on dual fuel. They messed up with the electric so spent winter months on old supplier's variable rate before being connected. And eventhough they messed up they refused to honour my cashback! all in all a disappointment and will be switching away asap.
Still wating for that duel fuel cashback, from april 2012
I signed up via tcb,the cashback was soon visible ,but was then taken away for no apparent reason.I have lodged query with tcb but have heard nothing.
Changed supplier in august 2011 because of the cashback offer. The transfer took place early october but the cash back has not been received yet, despite 2 nudges!!
not very happy
Anyone else have difficulty trying to get onto the e-on website. Click for a quote for domestic duel fuel and it just says "undertaking maintenance, come back noon sunday" doesn't say which sunday, but I have been trying for 4 weeks now. I don;t know why tcb have accepted this offer on their site when they are clearly not doing as they are advertising. Think e-on are using the site for advertising only and not offering cashback. If you ring e-on they say they have no problems and can quote you on the phone - but with no cashback. Whats the point?
I don't know about anyone else, but I have been trying to obtain a quote from e-on for 3 weeks now through tcb but all the website says is "unavailable to give quote as maintainance taking place and will re-open noon sunday". Which sunday is that as three have passed since I have been trying. Have rang e-on who say nothing wrong with their site! but they can give me a quote on the phone - but cannot give cashback. What is the point in that?
Had no problems. Would recommend.
Tracked quickly following sign up. Now the long wait until it is confirmed & payable.
Quickly tracked and paid within 2 months.The only reason I rated it low on not likely to revisit was because it was a chane of utility supplir.
To get cashback together with the most competative deal around is fantastic and a win win situation. Well done both topcashback and eon
Cash back was paid quicker by e- on than the refund i'm still waiting for by british gas as they still haven't closed my account 6 weeks after transfer. So well done e-on.
Cashback tracked next day and tcb matched another cashback sites rate which I was very happy with.
Lots of updates and emails from eon so I hope the transfer will be hassle free.
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