Get up to £315.00 of your purchase back when you shop with EDF Join TopCashback Free
Get up to £315.00 of your purchase back
when you shop with EDF

EDF Reviews

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While some members who chose EDF to be their energy supplier have reported issues with their cashback, many members have left positive EDF Energy reviews, with some saying theirs was paid out faster than expected. Comments include “good cashback rate for switch over — two to three months to pay out” and “brilliant. Saved on dual fuel and cashback showed within five hours”.

Our members seem to love the company too. One said: “EDF have been very efficient and helpful in setting up my account and dealing with any queries or problems I have had.” Others praised the fact their site is easy to use and the switching process not confusing at all. EDF Energy review feedback includes “a very good service and an easy changeover” and “smooth transition from my previous supplier — kept me informed at every stage”.

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EDF Reviews
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very quick to track
  idontknow | 17 Nov 2010 Report Abuse
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Great cashback amount for dual fuel....quick to track, just hope its as quick to pay!
  morg | 09 Nov 2010 Report Abuse
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50/50 on this company one small cashback ok but a big one declined for no reason!
  chrisbusy | 19 Feb 2022 Report Abuse
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7 months on no cashback
  Tonywilliams1001 | 03 Dec 2021 Report Abuse
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This took a ridiculous amount of time to go through
  Bellegg1 | 23 Jun 2021 Report Abuse
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2nd review. thought it only fair to update when I got my cashback. 35 weeks / 8 calendar months to get my cashback. almost double what they said was the expected payable date.
  bigkev8501 | 20 Dec 2020 Report Abuse
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Not sure where you got the 2-3 months. 7 months later and I'm still waiting for my cashback.. :(
  Crystql | 17 Nov 2020 Report Abuse
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The process was very easy but took an age from being confirmed to payable.
  Peterst01 | 19 Dec 2018 Report Abuse
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Applied 12 months ago took 6 months to confirm and another 6 months later still not payable only response I get is you will have it when they pay was only meant to take 18 weeks great service ????
  Aj313 | 30 Nov 2018 Report Abuse
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Was supposed to take 3 months, took 6 months
  LG5987 | 27 Nov 2018 Report Abuse
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Very slow payment only paid after 6 months by TOP cash back because of he delay.
  vinceheath_ | 03 Oct 2018 Report Abuse
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Lot longer than 12 weeks to receive payment
  5ajenkinson | 27 Aug 2018 Report Abuse
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Lot longer than 12 weeks to receive payment
  5ajenkinson | 27 Aug 2018 Report Abuse
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Took 6 months and me nudging Customer Service, but did eventually receive cashback
  garybloyce | 14 Aug 2018 Report Abuse
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6 month wait for this cashback...too long.
  lyncash | 21 Jul 2018 Report Abuse
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I can't seem to get any help whatsoever with cashback unsatisfactory so far
  Mcee71 | 19 Jun 2018 Report Abuse
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It has taken approximately 6 months for this payment to become available.
  toiner1991 | 02 Nov 2015 Report Abuse
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a little slow but we got there in the end
  labooch | 21 Oct 2015 Report Abuse
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Alas, this was my poorest TopCashBack experience - as EDF failed to honour their offer. No other TopCashBack has resulted in such a lengthy claim... which in the end was rejected as TopCashBack was "not identified as the last referrer". This was disappointing as I had cleared my Web Browser's cookies, on express reason to try to ensure this cashback worked smoothly. Therefore my perspective is that EDF failed to honour the £50 cashback offer via TopCashBack. Thankfully there are alternative energy suppliers out there...
  Lx5 | 09 Feb 2012 Report Abuse
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Cashback did not track. Lodged a claim with TCB and resolved successfully within a few days.
  mrs_mal | 07 Sep 2011 Report Abuse
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Never got my cashback, was initially tracked then disappeared, chased with topcashback, couple of emails then nothing. EDF okay though, reasonable prices
  | 29 Apr 2011 Report Abuse
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Update to comment 24/2. £80 today became payable. Cannot fault either TC or EDF (£100 credited to account ). A pity it doesn't seem to work out for everyone.
  saver45 | 16 Mar 2011 Report Abuse
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Tracked very quickly, but for the wrong amount. Took many months to resolve, but the Top Cashback staff (Kerry) managed to sort out something which had become quite complicated and EDF agreed to pay the missing amount.
  Pen | 05 Jan 2011 Report Abuse
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I seem to have fallen for the same thing as others, cashback was tracked ok and all correct at £83.20, then when it went live with edf it then showed £0.00, as far as i,m aware the cashback was from tcb and not edf, this online deal gave £100 cashback after 90 days from edf, so why are we told they are waiting on the merchant when its not there cashback? put in an enquiry but not satisfied with reply.
  | 02 Jan 2011 Report Abuse
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maybe 5 months and still waiting account opening fully
  garysoper | 13 Feb 2022 Report Abuse
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