TopCashback FAQs and Help

Charity support

I'd love to suggest a new charity!

Great. We can include pretty much any charity as long as they are UK based. Please let us know by submitting a support ticket, including as many details as possible including their Registered Charity number, and we should be able to include them.

How do you pay the charities on our behalf?

We currently wait until we have received donations totalling more than £25 to an individual charity. We then simply pay all donations received with no charge for administration.

We batch up the charity payments because this helps to reduce our admin, but even more importantly, it helps to reduce the admin of the charity in question.


Does all of the money get paid to charity?

Yes. All of the money donated will be paid to charity.

Can I donate to more than one charity?

Sorry, we can currently only accept a donation to one charity each time you request payment. Remember though, you can request payment every 14 days if you wish (providing you have payable transactions). So you can always donate to a different charity next time.

I'd love to see the charity that I work for listed on your site!

Great. We would love to hear from you. Please submit a Business Enquiry and we'll get back to you as soon as possible.

 


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Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a ' support ticket' and we will get back to you as soon as we can.