Get up to £140.00 of your purchase back when you shop with Virgin Media Fibre Broadband
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Get up to £140.00 of your purchase back
when you shop with Virgin Media Fibre Broadband
Virgin Media Fibre Broadband Reviews
Reviews and experiences from TopCashback members who have shopped with Virgin Media Fibre Broadband.
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Virgin Media Fibre Broadband Reviews
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Easy cashback pay, will be applying this to my other address
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Karl0505 | 01 Dec 2019
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Faster paying? Not really, I am still waiting for my cashback for my custom on 26 of February 2019, luckily now has been confirmed. It has been more than 6 months, I don't think they should have "faster paying" anywhere near their name. Update 01/12/2019 It took quite a while since original transaction February 2019, now it is payable. They gave me a long wait.
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jumbolek | 01 Dec 2019
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14 months later and my cahback is still being processed! Agents in missing cashback claims just tell me to keep waiting.
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JoannaMeldner | 29 Nov 2019
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I have £100 cashback confirmed but not yet at payable, and this has been outstanding for 9 months!
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bear6084 | 28 Nov 2019
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Been waiting to receive my cashback for nearly six months it states that its confirmed but not payable have issued a complaint with topcashback but not getting any further will not be using topcashback again. Used vouchercodes last month and recied my voucher after 5 days an altogether much better experience
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Jacflett_ | 26 Nov 2019
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Was promised to be paid 18th October still haven't been paid very slow from the start
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Beccatron3001 | 16 Nov 2019
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Brought the tv bundle deal with £110 cashback offer in January 2019. Still awaiting the cashback....waiting patiently....very patiently!!
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doublejj1987 | 11 Nov 2019
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Still waiting for cashback 8-9 months on, had by cashback confirmed but still not showing as payable. Never had this problem with any other retailer, and customer service have advised they are still chasing
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kitkatcath | 08 Nov 2019
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Guaranteed not to track, even after you raise cases. Cancel before you are done!
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Harjaschopra | 07 Nov 2019
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Very slow - Been almost 22 weeks and no sight of any cashback
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daddybeak | 07 Nov 2019
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I have now reported TopCashBack and Virgin Media to trading standards as this is blatant false advertising. Dragging their feet on both sides to not pay customers. Avoid and use a different cashback site.
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Stokenut | 05 Nov 2019
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10 months later still no cashback received. Very disappointed.
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lucianf | 02 Nov 2019
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Terrible Service - Ordered in March 2019. The cashback has been confirmed since May 2019 but 5 months later and I still haven't received my cashback with no help from the customer service team other than "We are still chasing this for you"
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Giandece1992 | 22 Oct 2019
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7 Months so far and no cashback, they were at time shown as a faster paying merchant. I can see I'm not alone - But TCB list the rating by 5 star date order by default, so people don't see the disgruntled users
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TimJWL | 06 Oct 2019
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Over 6 months with no communication
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piersjones | 02 Oct 2019
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great priced bundle , shame ive been waiting for my cashback since march
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kelbel86 | 29 Sep 2019
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Very quick to pay up! No issue at all.
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FR12795 | 29 Sep 2019
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All good. Got cashback after few months.
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tuziol | 27 Sep 2019
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Cashback was advertised at £250. It tracked and became payable at £120. Ticket opened - the response? “the correct cashback has been awarded for this transaction”. Now I'm no genius but £120 is NOT the correct amount when the correct amount (and I have screenshots of the TCB page) was advertised as £250! ABSOLUTELY DISGUSTING!
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livingstonalive | 27 Sep 2019
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Terrible, took almost six months to become payable. Locked me into a price rise before I could claim cashback. Sharp tactics.
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aldersonalex | 24 Sep 2019
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This provider doesn’t honour cashback -don’t use!
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Katfox | 22 Sep 2019
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Cashback had no estimated date and after two chases TopCashback provided the cashback as a goodwill gesture, three months after purchase
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AllieMW3690 | 18 Sep 2019
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I ordered on the 1st of May and it didn't track. It's now the 15th of September and Virgin Media even bothered to look at my open claim. Now I'm locked into a 12-month contract paying £99 a month, I'd have taken a cheaper contract had it not been for the cashback. I feel like I've been conned. Virgin Media pie you off when you contact them and TopCashBack do naff all to chase it up.
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Stokenut | 15 Sep 2019
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