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EMP Reviews
Reviews and experiences from TopCashback members who have shopped with EMP.
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EMP Reviews
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Excellent service, really pleased with products
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Mrs_Carr | 14 Jun 2018
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5 stars for a great service
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red1rose | 03 Jun 2018
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Quick and easy - like all good things!
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Firestarter3 | 29 May 2018
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Quick, smooth & easy...like all good things! ;-)
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Firestarter3 | 27 Apr 2018
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Quick, smooth & easy...like all good things! ;-)
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Firestarter3 | 16 Apr 2018
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Quick, smooth & easy...like all good things! ;-)
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Firestarter3 | 13 Apr 2018
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Quick, smooth & easy...like all good things! ;-)
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Firestarter3 | 10 Apr 2018
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very quick. i'm really happy
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lexitron | 09 Apr 2018
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Fast , which is what you want
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artyfufkin121 | 25 Feb 2018
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Fast delivery, Easy to navigate. Fast Cashback. Top Notch
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MelHancock | 22 Feb 2018
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Easy transaction, smooth as can be.
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SueSpridgeon | 18 Feb 2018
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Always a pleasure shopping with EMP, excellent service
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edwards70 | 12 Feb 2018
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Love it and worth backstage club if your buying a few items you can always get a good discount on it too
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Mimi12375 | 06 Feb 2018
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Arrived promptly, on of my daughters favourite websites
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fiat415 | 21 Jan 2018
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Tracked fine, and fast payout - excellent!
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sometimesong | 20 Jan 2018
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Was once 5 star - Poor communication / Non-Delivery / Missing Items - NEVER AGAIN!
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Jamieww | 14 Jan 2018
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I have ordered from EMP multiple times and even paid for the backstage pass. Everything is ok if you get your parcel with everything in it. One time they let me know that an item was missing and that it would be sent to me later. I get fairly regular update and then rec'd the item. I didn't receive one item although it was showing that it was included in my order on the site. I emailed customer service and used their contact us form. 5 times over a month over various issues and orders. Not heard back. Rang 3 times but usually gave up around the 10 minute mark but then decided to wait today. 22 minutes before someone picked up. I was told by Ramona (customer service rep) that my order wasn't going to be fulfilled and I was notified on the invoice (because there were zeros) on the invoice. No email, apology or explanation as to why I wouldn't receive it but I could go online and order it again. I had a discount when I ordered but they couldn't help me get the coat at the same price. She was snarky & rude and I felt her response was 'it's not my problem. you want it buy it again. it's not coming.' Not once did I receive an apology for not receiving my item or for any confusion. I need customer service with shopping. You need to know that you feel like if there is a rpoblem that it can be rectified. Right now I'm waiting on 3 refunds and I wanted to ask about them but I was so worked up by everything else that I forgot. I'm hoping to get my money back soon as it's quite a lot now! I would not recommend shopping with them unless you know that you will never need any service from them at all and it's ok if you don't get your full order.
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BrigitteCirilli | 18 Dec 2017
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Excellent company. My number 1 place for alternative clothing. Great quality clothes, accessories and merchandise. Can take a little longer to receive items but they are based in Germany so it is expected. Never had a bad experience with them. Generous cashback rates too.
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Cryptic_Crimsyn | 24 Oct 2017
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Love them getting a lot off and pays out every time
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Mimi12375 | 23 Oct 2017
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Finding the item simple and delivering in a timely fashion.
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Wookie_biscuits9 | 20 Oct 2017
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Couldn't be easier, very commendable.
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eclipse650 | 12 Oct 2017
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It's like getting paid to shop in my favourite store! I love it!!
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ajthornton | 11 Oct 2017
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