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British Airways Reviews

Reviews and experiences from TopCashback members who have shopped with British Airways. Log in to review
British Airways Reviews
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Not tracked
My correct cash back amount was not tracked, I received half of what I should do. Took a long time to actually receive it. Now waiting on a claim to receive amount owed. Since sept 23
  cinders252 | 27 Dec 2023 Report Abuse
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Low & slow payout
After booking a BA holiday for over £5.5k we got less than 1% Cashback, we booked in January 2023 and had to wait until after our holiday in August even though we paid the balance in June?
  Wrighty1366 | 02 Oct 2023 Report Abuse
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Sometimes they decline for no reason
Unclear why they decline - very often / most of the time. Obviously also an airline with a terrible customer service , so not worth trying to discuss with them.
  jcuadriello | 02 Oct 2023 Report Abuse
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Great Cashback
This gives a good percentage of cashback and paid in a timely manner.
  Member532647845053 | 02 Oct 2023 Report Abuse
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Still waiting
Not yet received any cashback from BA despite going away in July and making final payments months beforehand.
  Wicketpfs | 19 Sep 2023 Report Abuse
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Cashback not as quick as the flights!
Applied for the cashback via Top cashback website and the tracking was on point! However it took over four months after we'd taken our flights for B.A to pay the cashback to Top cashback! the whole process took almost a year!!
  Snookie2005 | 17 Sep 2023 Report Abuse
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Didn't pay out
Happy with BA flight but don't rely on any cash back
  Kupczenko60 | 11 Sep 2023 Report Abuse
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Review
Into my bank account
  claudiaputo | 02 Sep 2023 Report Abuse
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Review
Into my bank account
  claudiaputo | 02 Sep 2023 Report Abuse
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thank you really pleased with my cashback!
Took a long time but really happy with my cash back.
  Pravina | 28 Aug 2023 Report Abuse
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Never get cash back
Have booked several time through TC. Dont bother never tracks no matter what browser and TC not interested in challenging.
  johndebra | 10 Aug 2023 Report Abuse
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None of the transactions track
Like others have reported, I book either flights or holidays with them almost once a month and none track. The manual process takes over 6 months. Massive shame as it worked so well, probably an issue since post pandemic
  docklandsguy | 07 Jul 2023 Report Abuse
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Awful tracking history
I travel at least once a month with BA but none of the purchase / booking has been tracked and it’s taking more than 6 months to be “confirmed “.
  Sunny 124578 | 27 Jun 2023 Report Abuse
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Too many of the transactions get declined
In my experience only about 20% of my bookings have resulted in actual cashback. The other 80% get declined but there is no way to find out why. I make the same journey every month and book in the same manner so there appears to be no rhyme nor reason to it.
  mobdoc | 28 May 2023 Report Abuse
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Impossible
Impossible to get Cashback from British Airways. Never tracks, slow to resolve. Useless.
  posfam | 11 May 2023 Report Abuse
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Transactions tracked but cashback declined twice
Completed 2 purchases recently; the cashback was declined in both cases - not sure why as there's no explanation. I see it's not only me, so what is the point of cashback advertising if it's not paid back?
  Member93115270537 | 08 May 2023 Report Abuse
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Two transactions both tracking at £0.00/declined
Purchased two separate tickets using the desktop page and followed the usual guidelines on clicking through and making the purchase, etc. but both transactions tracked at £0.00/declined. Highly unsatisfactory.
  cashbackexpert | 18 Apr 2023 Report Abuse
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Didnt receive anything.
Didnt track and claimed they couldnt find it.
  buzzard1994 | 11 Apr 2023 Report Abuse
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Very little cashback received
I am not sure why but cashback from BA either tracks at zero or is declined.
  sueguilbert | 14 Mar 2023 Report Abuse
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Disappointed
Disappointed that my cashback has been declined. This is not the first time this has happened .Rally upset.
  gm90 | 13 Mar 2023 Report Abuse
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Never seem to track
Yet to get a recent purchase through BA to track, always have to submit a missing cash back claim for some reason.....
  clams | 13 Mar 2023 Report Abuse
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Unreliable
They did not pay the advertised % but much less. Not worth the hassle.
  phlpjns | 12 Mar 2023 Report Abuse
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Never tracks always have to chase and measly payout for amount spent
Never tracks always have to submit a ticket , time consuming measly cashback
  Diamondsylv | 10 Mar 2023 Report Abuse
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Rarely tracks, always have to follow up.
I have always had to place follow up tracking with BA and they take an age to pay.
  Crysannia | 22 Feb 2023 Report Abuse
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Faster paying - thank you!
thanks for the promptness in getting the cashback processed promptly. Much quicker than many others!
  Bhavin5h4h | 14 Feb 2023 Report Abuse
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