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Get up to 4% of your purchase back
when you shop with Sandals UK
Sandals UK Reviews
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Reviews and experiences from TopCashback members who have shopped with Sandals UK.
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Sandals UK Reviews
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took 4 months after return date but amount was as promised. brilliant
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Markydscorps | 12 Jun 2020
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After over a year trying to resolve this through TCB I decided to contact Sandals Customer Care, Six weeks later the cashback is paid.
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strickers | 20 Aug 2018
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this company takes far too long to pay out. Twice I have booked and it's taken up to 6 months to pay out!
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LadybirdSeahorse | 22 Dec 2022
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First it got declined and I opened up a case file. Have now been paid out. Well done top cash back for sorting it
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2617898648 | 28 Mar 2014
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Got paid but took 6 months
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thejackel | 15 Jan 2019
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A good amount of cashback, but took forever to come through. Holiday was booked in Feb 2018 (and deposit paid), holiday taken at the end of May 19, cash back paid in Sep 19. But a good rate of cash back.
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oliverpaul1 | 09 Sep 2019
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Good cashback rates however so slow... almost 1 year after completing our holiday with them still waiting for our cashback to be confirmed let alone payable!!!!
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nick1367 | 24 Dec 2018
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Had to chase this one, even contacted Sandals to find out why it was declined. Got the money eventually 6 months after booking the holiday. Thanks TopCashback for pursuing the claim.
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AnnetteM | 16 Nov 2015
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Sandals are a poor merchant. I spent £4700 and am now told they declined my cash back. It needs investigating as it misleads people to book their holidays. Not a good experience. Topcashback should do more about it
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2617898648 | 01 Mar 2014
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Still waiting
An absolute disgrace, still awaiting from May 2023. It’s been nearly 12 months and still waiting. I only give 1 star as that’s the lowest option
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Ang16s | 05 Apr 2024
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No cashback
Booked holiday before Covid, postponed several times, finally went May 2023 and still waiting for cashback to be approved. All I’m told is they are behind, absolutely appalling service
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Ang16s | 26 Feb 2024
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If i could give it 0 stars I would. Booked holiday with 5% cashback waited 18 months still no paymrnt. Raised a ticket and tnen it turned into not payable. Missed out on £350 very annoyed wont use it again
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laurathomas538 | 27 Dec 2019
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I've had a pending transaction with Sandals since June 2017! Topcashback have blamed Sandals so I would strongly urge you to avoid using Sandals.
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mitsk84 | 21 Oct 2018
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Checked out over six months ago and cashback has still not been paid. I wish I’d used a discount code for a smaller discount now.
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strickers | 28 Mar 2018
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Took over 15 weeks post holiday to receive after chasing.
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sarahjanegiddy | 25 Mar 2017
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Had to lodge a claim after it registered as not eligible for cashback
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Mojito82 | 15 Nov 2015
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Sandals advertised 6% cashback (spring 2014) but only paid 4% after a dispute. Poor customer service!
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Stobbies | 03 Aug 2015
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Sandals refused to pay the cashback due, £145 in total. The reason I received was unsatisfactory.
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geeves | 25 Nov 2013
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