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Radley Reviews

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Reviews and experiences from TopCashback members who have shopped with Radley. Review this merchant
Radley Reviews
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Products and service great, but not one of my cashbacks has ever tracked successfully with this retailer (and yes I did everything correctly, and yes works fine with other retailers)
  PeteT | 02 Sep 2015 Report Abuse
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Excellent product and quick delivery but item failed to track therefore no cashback.
  swmer1010 | 19 Jan 2015 Report Abuse
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Cashback declined after 8 months - reason given as sale attributed elsewhere although I always ensure all cookies etc are cleared. If considering purchasing goods and cashback is a factor to you in making the purchase decision over others then I would look elsewhere.
  ADMCASH | 11 Aug 2013 Report Abuse
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More than happy with my purchase from Radley but have been less than satisfied with their promise of cashback. After waiting an age and having lodge a claim, they have decided to refuse payment. like some of the other reviewers I would if I purchase radley again go via another store.
  ejo | 18 Jul 2013 Report Abuse
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I purchased a bag in December 2011. Cashback was estimated to be paid in March 2012.Its now July and still no cashback. Very disappointed considering the fast delivery and acknowledgement of cashback.
  Bevw | 16 Jul 2012 Report Abuse
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Item purchased in Dec 2011, with cashback tracking ok. However, was expected to be paid late March 2012. It is now July and nothing has been received yet. UNsure whether it will, but am not pinning my hopes on it! Love Radley products but in future would look to buy them from somewhere like Debenhams if I wanted to get cashback on them :(
  greentlou | 09 Jul 2012 Report Abuse
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Purchased items December 2010, still no sign of cashback in August. It's better to use a discount code on Radley than try for cashback - at least you'll get that money off.
  | 15 Aug 2011 Report Abuse
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Purchased items in Decemeber 2010. Tracked and confirmed quickly but still not yet payable Aug 2011. Starting to doubt that this will ever get paid.
  Davecoso | 09 Aug 2011 Report Abuse
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Item excellent as is usual with Radley. Cashback tracked quickly but has gone past the payment date and is still only showing as confirmed. Not sure at this stage whether I will receive it. I will let you all know if and when I do.
  Linnett | 17 Mar 2011 Report Abuse
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Declined cashback when due? Why? Won’t use again.
  georgerus0 | 11 Apr 2019 Report Abuse
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Very poor - didn't track and then they declined even though I clicked though.
  catmiaow | 31 Jan 2019 Report Abuse
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really slow paying
  nannymc60 | 11 Sep 2018 Report Abuse
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Extremely poor. Still waiting 2 months from expected layout. Tried contacting topcashback & still no response. It tracked & was confirmed but no pay out???
  squij123 | 16 Aug 2018 Report Abuse
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SLLLLOOOOOOWWWWWWW. 6 months. Really !?
  dje | 03 Jun 2018 Report Abuse
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Had to contact top cashback in order to receive my cashback
  Sheelaghwilkins | 17 May 2018 Report Abuse
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Very slow, placed chase up to get the cashback :-(
  tigger070773 | 09 May 2018 Report Abuse
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very slow to pay
  disneykai | 29 Mar 2017 Report Abuse
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Beyond slow, still waiting after nearly 9 months, wouldnt recomend
  soundslive | 20 Aug 2016 Report Abuse
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Still waiting for cashback some five months later! Will not use again.
  toffee123 | 19 Mar 2016 Report Abuse
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Very poor, cashback was declined but without any explanation or justification. Have purchased before & this was not a good experience either.
  Rayans | 01 Feb 2016 Report Abuse
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Item was great, but I have been waiting months for my cashback. Still waiting Radley. Very disappointed.
  toffee123 | 27 Jan 2016 Report Abuse
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Be VERY careful. The bag was expensive, and the cashback generous - so I made super-certain to log in correctly. I've been doing this for several years, so I know what to do... I was disappointed, but not surprised, when the cashback did not track. After chasing a few times, it took over 4 months to be informed that Radley claim my transaction originated elsewhere and therefore was not valid. Standard response - the merchant has "robust systems in place". Yeah, right - so robust that when it does not track it takes more than 4 months to reply to the original query/challenge? I don't believe it. It seems to me that if is often more difficult to get bigger purchases with bigger cashback offers via smaller company's paid. Just be careful with this one.
  DidcotDiva | 12 Apr 2014 Report Abuse
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After waiting 5 months for cashback the claim was rejected as apparently topcashback wasn't used. Rubbish, total rip off and a truly disheartening experience. Why offer cashback then fail to pay?
  grumpydad | 10 Apr 2014 Report Abuse
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Purchased item November 2010, still no sign of cashback.
  blackadder100 | 26 Apr 2011 Report Abuse
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Having just carried out a purchase with Radley, Topcashback has tracked the order with the right order number, but it would seem that the purchase amount is incorrect. It would seem that Radley has only given cash-back on Handbags and not Accessories. Please note:- Cash-back is given on the price excluding VAT and not the selling price.
  tmevans | 31 Dec 2010 Report Abuse
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