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Get up to 0.52% of your purchase back
when you shop with Pet by Waitrose & Partners
Pet by Waitrose & Partners Reviews
Reviews and experiences from TopCashback members who have shopped with Pet by Waitrose & Partners.
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Pet by Waitrose & Partners Reviews
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Fantastic service, fast delivery and prompt payment!
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cadburys26 | 10 Jul 2021
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Very good and prompt service
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Helen512 | 18 Mar 2020
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fast paying but slow delivery
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daryldine | 18 Jun 2019
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Spot on - did everything i needed it to.
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Harrisment | 14 Jun 2019
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Website wasnt working correctly and the telephone number they gave to call was an invalid number - so I had to place the order by calling Waitrose customer services for them to put me through internally as Waitrose pets at home is a totally separate company from Waitrose. Therefore I have lost out on cashback.
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Keithf7scrub | 12 Mar 2019
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Dreadful delivery service - even for click and collect
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Keithf7scrub | 03 Dec 2018
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I have ordered from Waitrose Pet twice and both times have just been a pain. I ordered a batch of tinned & dry dog food and some dog treats, about 10 days later I got a email to say that the tinned food is out of stock so we wont be receiving it and we will receive a refund. I looked online and the food was still available to purchase on the Waitrose Pet website, I questioned this and they said they will be receiving more of the food from there supplier in the next few days which is why they didn’t put it as out of stock on there website. They decided to cancel our wet food order and give us a refund as to not hold up the rest of the order. A few days later we emailed them to make sure the wet food was available, they said yes so we ordered some more with some dog treats. Two weeks went past and no food arrived and no email to advise when delivery would be. We emailed them and they advised the wet food would arrive the following day but they no longer have the treats and will refund us. Out pet food isn’t easily available, we cant get it from a store we have to order online. We ended up waiting about a month for the wet food, our dog is only a puppy so he cant just eat any old food and the food we buy is grain free as he has a sensitive stomach. Not to mention we didn’t get all our order again, we haven’t received the refund for the treats yet so no doubt I will have to contact them again. Its not the type of service I expect from anyone but especially not Waitrose.
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GemmaMyers | 10 Apr 2018
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Fast payout with great cashback
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rackstraw2006 | 18 Oct 2017
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Good value though a little miffed they put the free click and collect up from £30 to £40
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Helen512 | 12 Oct 2017
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love this site excellent seller very happy
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walker9ry | 02 Oct 2017
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Brilliant service. Though they have put up their minimum purchase before you get free click and collect which is irritating
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Helen512 | 09 Sep 2017
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Really fast payers, no hassle at all
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nessy01 | 18 Jul 2017
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Always brilliant with speed and customer service
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Helen512 | 19 Jun 2017
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Very good and helpful service
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Helen512 | 04 May 2017
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Good rates and speedy payout. Will use again!
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Cercland | 10 Dec 2016
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Excellent Service - Delivery super fast
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Lelly71 | 25 Nov 2016
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Didn't track, and manual claim rejected - disappointed.
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BeJay | 18 Oct 2016
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WaitrosePet provided such a fast, efficient service & earning cashback with them was so easy!
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carolod | 01 Apr 2016
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