NOW Broadband Cashback

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Terms & Conditions and other useful information
  • About your transaction
    • Cashback on NOW Broadband is only available to new NOW TV customers and new NOW Broadband customers.
  • What will stop me getting cashback?
    • Using a promotional/voucher code not posted and approved by TopCashback.
    • Some NOW Broadband transactions may need to be completed offline and over the phone. If this is the case for your transaction, please submit a missing cashback claim within 7 days of making your purchase.
  • What else is essential?
    • TV offer will only be available to new NOW TV customers or existing Entertainment customers who are on a 14 day free trial.
  • Good to know
    • NOW Broadband Offer: 18+. UK only
    • No Contract option: Monthly price shown renews unless cancelled, cancel anytime. Saver Plan option: £18 a month for 12 months. £15 set up fee, £9.99 P&P. 12 month min contract. After 12 months, standard price applies for both options
    • From time to time information displayed here may be out of date. Please see Topcashback's full Terms and Conditions page for further information.
    • Cashback rates are subject to change both up and down.
    • Recurrences on the amount of purchases that can be made while earning cashback may be limited.
    • NOW Broadband cashback can be earned simply by clicking through to the merchant and shopping as normal.
    • NOW Broadband Network Areas Only. Speeds vary significantly by location.
    • Transactions will initially track at £0.00 and uplift on validation.
    • Transactions for this merchant should appear as pending within 24 hours. They will remain at this status until the retailer confirms that we're eligible for cashback. Once this happens your purchase will reach the confirmed stage of your account. When the merchant then pays us the cashback we can make this payable in your account.
    • Unlimited Broadband: No usage limits. No peak time traffic management. External factors such as internet congestion and home wiring may affect speed.
    • This merchant calculates cashback excluding VAT, delivery and any other charges.
    • NOW Broadband Cashback is available through TopCashback on genuine, tracked transactions completed immediately and wholly online.
  • What to do when
    • The vast majority of transactions from merchants track successfully, occasionally a transaction may not get reported. If you believe this to be the case, please submit a "Missing Cashback" query within 100 days of the transaction, we will be unable to chase up claims older than this.
    • Some merchants may not be forthcoming with untracked cashback. We endeavour to chase untracked cashback but reserve the right to halt enquiries at any time. Please do not make purchase decisions based upon expected cashback as it is not guaranteed.

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