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Novatech Reviews

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Reviews and experiences from TopCashback members who have shopped with Novatech. Review this merchant
Novatech Reviews
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very good retailer, delivered faster than expected.
  ally39 | 25 Oct 2011 Report Abuse
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Good range of stock. Arrived quickly, well packaged and as described. Great price and cashback tracked quickly. A win win situation. Will definitely use again.
  honrad | 06 Sep 2011 Report Abuse
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Novatech is fantastic. I ordered a variety of components from them as they always seemed to have the best price around! The customer service is great too, they have an official twitter account where they will answer any questions you have. Of course you can also phone them or have a "live chat" on their website. I chose the standard free delivery (3 - 5 days) but my package turned up the next day anyway!! The cash-back does take a while to come through but at least the rate is decent.
  snowboardinsteve | 03 Sep 2011 Report Abuse
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cashback tracked ok no problems
  hendrix74 | 23 Aug 2011 Report Abuse
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Good retailer, quick free delivery. Cashback tracked next day.
  791658714 | 08 Jul 2011 Report Abuse
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Tracked quickly.Good little company!
  | 08 Mar 2011 Report Abuse
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Ordered a Blu-ray player at 2pm and received it the next day on a standard free delivery service. I haven't had to deal with their customer service department so I can't rate that. The sale tracked within a few hours.
  Jamieroquai | 31 Dec 2010 Report Abuse
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Very fast tracking, delivery much quicker than stated and the lowest price for the product - a great deal.
  nigeldavy | 23 Sep 2010 Report Abuse
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Straightforward purchase that tracked quickly.
  fireblast | 13 Jul 2010 Report Abuse
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Cash back tracked but using amount paid excluding VAT so cash back is lower than expected. Doesn't say anything about this in merchant notes. Quite disappointed seen as we have to pay VAT regardless of what we're buying. Seems as if they're trying to lower the overall amount of cash back they pay! Only just ordered so no comment on delivery, payout of cash back or interaction with customer service.
  leedsnyc | 22 Apr 2016 Report Abuse
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Terrible, only bought from them since with cashback their price was competitive. Bought the item and it didn't track so set up a dispute. Took over a year for them to conclude the investigation which was unsuccessful. Was told the following too - "Whilst no reason has been communicated on this occasion, when a claim is declined there is invariably a solid reason for this." What a joke!
  lancaster_boy | 05 Nov 2014 Report Abuse
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Did not track - had to contact topcashback to prompt them. Now tracked a month later and awaiting cashback
  lizab57 | 09 Feb 2012 Report Abuse
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Tracked, but has been pending for coming up to two months now. Overall experience with retailer / cashback is pretty good. Just waiting for confirmation of the transaction now!
  MattyRasker | 30 Dec 2010 Report Abuse
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a little low, I've had more from Ebay
  dancefmlive | 19 Aug 2020 Report Abuse
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I have ordered twice from Novatech and each time the tracking has failed and I have had to make a manual claim.
  Sn00ks | 15 Nov 2010 Report Abuse
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Had cashback declined for no reason on 2 occasions. Slow response.
  pp119 | 03 Sep 2020 Report Abuse
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Generally fails to track and then very slow response. Limited success rate in actually paying out.
  pp119 | 29 Jun 2020 Report Abuse
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Cashback was rejected
  arcadeuk | 07 Mar 2018 Report Abuse
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Don't , as i did, count on getting this - they use any reason they can to weasel out of paying. i'd priced in the cashback to make them competative, 1 item out of a large order was faulty! and they cancelled entire cashback. I wont use them again.
  gallan947 | 16 Nov 2017 Report Abuse
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My cashback was unfairly declined.
  mattpc | 31 Jul 2017 Report Abuse
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Cashback declined, no response from merchant
  carlmroberts | 28 Jun 2017 Report Abuse
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Cashback declined, no response from Novatech after 7 weeks
  karltgreen | 13 Jun 2016 Report Abuse
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Spent nearly £800 on a custom made computer but Novatech declined cashback !!
  chrisharrier | 15 Apr 2016 Report Abuse
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Fast despatch, competitive pricing AND cbk from TCB!!
  Hayley77 | 15 Jun 2010 Report Abuse
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Novatech, have been around for some years now. Have been using them for 10+ years and always helpful, and usually competitively priced. The online chat function is helpful in speaking to someone who can get stock and technical details. Always compare their prices but generally can't be beaten by much if at all. If you can use the fast track service, this helps even more.
  alevel | 07 Jun 2010 Report Abuse
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