22.01.2026 FAQs - New test -

FAQs - New member purchase
Here’s what new members need to know.
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TopCashback
Cashback made simple

Hi there,

Cashback can sound too good to be true, but it really is that simple. So let’s clear up a few common questions we hear from new members.

Once you know how it works, earning cashback is simple and straightforward ??

 
COMMON QUESTIONS ANSWERED

These are questions new members ask us most - here’s the simple truth. 

 

?? Do I pay more when I use TopCashback? 

You'll never pay more.

Retailers pay us for sending you their way, and we pass that reward back to you as cashback.

 

?? Is cashback real money? 

Cashback is real money.

Once it’s payable, you can withdraw it to your bank, PayPal, or as a gift card.

 

? Why is my cashback “pending”? 

Nothing’s gone wrong.

The retailer is simply confirming your purchase. This can take a little time, and your cashback will update once approved.

 

Still got questions? No problem - you’ll find more answers in our full FAQs and help centre.

 
 
 

You don’t need to change how you shop - just start with TopCashback »

 
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