Get up to £3.88 of your purchase back when you shop with Mobile Phone Xchange Join TopCashback Free
Get up to £3.88 of your purchase back
when you shop with Mobile Phone Xchange

Mobile Phone Xchange Reviews

Reviews and experiences from TopCashback members who have shopped with Mobile Phone Xchange. Log in to review
Mobile Phone Xchange Reviews
friend icon
Transaction with retailer was excellent but cash back was declined.
  asif_patel23 | 09 Mar 2016 Report Abuse
friend icon
Brilliant - posted it Friday, they received and tested it Monday and paid me on the Wednesday. don't bother with RPC Recycle who's T+C's pay 7 WORKING days later and then tell you it can another 3 days to get onto your account. I sent my if one on 19 July and still waiting payment. USE MOBILE PHONE Exchange !
  Adlamb | 07 Aug 2014 Report Abuse
friend icon
They seemed to lose it then find it when I chased. Still not received cash back - this is from Nov 2013!!!!
  ddickinson87 | 09 Apr 2014 Report Abuse
friend icon
This company is not reliable. They did not pay the cashback as promised. They reject the cashback payment after 3 months. They also reduced the value of payment after receiving the phone. I will not use this company in future also they always promise higher payment than other. TC
  tkhoo | 09 Aug 2013 Report Abuse
friend icon
Claim to have lost the phone "in the post". sent another to mazuma, and they didn't lose it.
  | 07 Mar 2013 Report Abuse
friend icon
If you go through topcashback the merchent pay less for the phone, check it before going trough topcashback.
  rfd84 | 06 Mar 2013 Report Abuse
friend icon
Claim to have never received my phone, even though I have proof of posting from the post office. Checking them out on the internet, seems lots of people having issues with them!
  | 26 Feb 2013 Report Abuse
friend icon
Did not honour their cashback offered !
  MrsJed | 23 Sep 2012 Report Abuse
friend icon
Still waiting for payment from December (2011) !
  MrsJed | 30 May 2012 Report Abuse
friend icon
given feedback that the link used for cashback was not from topcashback and as such they would not pay out the money. I have used topcashback for ages and am well versed on process of clicking through to a link so can only assume this is their way to get out of paying cashback. disappointing!
  anthonyB | 08 May 2012 Report Abuse
friend icon
Sent mobile in August 2011. Payment received from them for handset. Claim rejected from TCB in November 2011, still chasing claim. Would not use again
  rimrod | 04 Apr 2012 Report Abuse
friend icon
***WARNING*** TOPCASHBACK NEED TO REMOVE THIS COMPANY FROM THEIR SITE, MOST OF THE OTHER USERS ARE CORRECT, A SAMSUNG S8000 IS PRICED AT £37 IF YOU GO DIRECT, THROUGHT TCB THEY ONLY OFFER £23....AND YOU ONLY GET 3.73 CASHBACK MAKING THIS POINTLESS. I DONT BLAME THE PHONE COMPANY, ITS TCB THAT NEED TO INVESTIGATE AS THEY ARE THE ONES LETTING THIS CARRY ON DESPITE BEING TOLD BY THEIR USERS NOT TO...YET AGAIN TCB FAIL TO PROVIDE ACTUAL CASHBACK...
  cashonlyplease | 25 Mar 2012 Report Abuse
friend icon
Going direct to the site I was offered £3 more than going via TopCashBack, negating the cashback.
  | 07 Jan 2012 Report Abuse
friend icon
Thieve's is all I can say, it must be over a month or two ago when I sent my phone to them in the envelope they provided and I haven't heard a thing, no email sent to me about me sending it or even about them sending me an envelope out... nothing... no money... no contact, helpless is how I feel and that's exactly how it is. do not I repeat do not deal with this sham of a company.
  MiKieran | 06 Jan 2012 Report Abuse
friend icon
Excellent all round service.
  bartonmx | 25 Nov 2011 Report Abuse
friend icon
quick & keep you up to date
  | 07 Sep 2011 Report Abuse
friend icon
Was going to use this link seemed a good deal, previously i had been on the site and been quoted £30 for my phone. Used this link a few minutes later and they had reduced the price to £26. Worse off using this link. No bad marks on topcashback for this though. just need to be aware.
  | 25 Aug 2011 Report Abuse
friend icon
got quoted £49 for my handset, had an email saying battery cover was broken and they now valued at £33. i had replaced the battery cover after i had removed my sim with a brand new one i had !!!! so total lie. recieved payment today of £23 !!!! google these cowboys and use a better service. You have been warned
  apollo0073 | 17 Aug 2011 Report Abuse
friend icon
Don't bother with this company - the cashback value they were offering was £8 less by going via the TCB link - beware!
  justy79 | 15 Aug 2011 Report Abuse
friend icon
What a con, avoid like the plague. Cash back was £7 lower via the link on TCB, just to get £3.50 compared to going direct. And now after I got my payment months ago they have rejected my cash back and paid £0. This is not in the spirit of cash and TCB should investigate and look to remove them from the site. You have been warned !!!!!!!!!!!!!!!!!!!!!!!
  The_Cashback_King | 10 Aug 2011 Report Abuse
friend icon
Got the full amount for my phone in just over 24 hours from posting by Special Delivery into my bank account. Just waiting to see if the cashback will be as reliable.
  dezzac | 10 Aug 2011 Report Abuse
friend icon
Quoted £60 on my Nokia 5800 which was in great condition. Only then paid me £26 for it. Rip off merchants. Should have sold it through EBAY instead.
  Alistair21 | 04 Aug 2011 Report Abuse
friend icon
Sent my pristine phone off and got an email saying they were cutting the payment in half due to heavy scratching on the screen, which is bullsh*t as there were no scratches at all on it. I'd request the phone back but suspect they would scratch the screen before sending it back just to carry on the con. won't be using these people again.
  StephenFisher | 02 Aug 2011 Report Abuse
friend icon
Guys - this cashback is a CONNN!!! Go to the site directly (not via topcashback) and you get say £25 for your handset. Got via topcashbask to collect your £3 cashback and your handset will magically be valued at only £20.
  | 26 Jul 2011 Report Abuse
friend icon
Quick and simple to use, although not the fastest at processing phones, they did confirm and pay in a fairly good timeframe.
  daedal | 30 May 2011 Report Abuse
123      View:   2550100