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Get up to 24% of your purchase back
when you shop with Marks & Spencer
Marks & Spencer Reviews
Reviews and experiences from TopCashback members who have shopped with Marks & Spencer.
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Marks & Spencer Reviews
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reasonable payout time
reasonable payout time-easy returns process
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jsd1364 | 10 Nov 2025
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quick and easy
was able to shop on line to pick up when I was free to do so cashback appeared next day and paid within the time exspected
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clairel19 | 08 Nov 2025
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Good experience
Easy to purchase under the Top Cashback site and recieved Cashback in time stated. Happy with Marks & Spencer’s and Top Cashback with this purchase
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Loz2025 | 08 Nov 2025
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Decent Cashback
Paid out a decent amount for the purchase of flowers. It's a pity the M&S Sparks Card has such poor offers which make it worthless.
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SaintEx | 05 Nov 2025
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Easy to deal with, do what they say
Navigated via Top Cashback to M & S site, located required items easily, placed order and received cashback within the hour. Great job.
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ShropshireLad01_ | 03 Nov 2025
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Cashback didn't track
Two recent purchases from M&S, neither of which tracked. Had to lodge a claim. They tell you to enter the total amount less vat but don't tell you how to calculate that. It's not separate on the invoice. ?????
Fed up in general with Topcashback purchases not tracking.
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icup | 03 Nov 2025
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Never Tracks.
I always have a problem with M&S. not tracking. TopCashBack always follow it up for me though when I lodge a claim but I sometimes feel that it’s not worth the time and effort.
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CERichards | 02 Nov 2025
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A quick way to save a little more
So easy link through topcashback, buy whatever takes your fancy and your savings soon show in your account and once paid really simple to withdraw.
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AngelaKTaylor | 01 Nov 2025
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Great cashback offer
Cashback received really quickly.
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Lindasloancox | 31 Oct 2025
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Never tracks
I've made 4 purchases via topcashback and none have tracked. I've raised a request against all 4 but still waiting to hear back. The claim process is also bit confusing and requires recalculation without VAT
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jillchung | 24 Oct 2025
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No cashback or tracked earnings
No payouts or untracked in 2025
Previously I had no issues with CB tracking or paying out. Nearly every purchase this year hasn't tracked so I have to raise a claim. Most are put "on ice", meaning they won't submit a claim to M&S for 3 months. Both TCB and M&S are using this to their advantage so you forget about it and don't chase. It’s also hard to keep track when you submit numerous claims.
Same thing is happening with Boots and lensstore. TCB knows this happening with these retailers but choose not to rectify and then blame me as the consumer and say it is my cookies/device. I’ve used different devices and cashback not shown in my earnings. It’s getting to the point that I can’t be bothered to raise a claim.
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MariaMontague | 24 Oct 2025
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I ENJOY RECEIVING MY CASHBACK FROM M&S AS IT ARRIVES PROMPTLY AND IS EASY
It feels like a double bonus when i shop with M&S and receive cashback as well
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Humber62512520 | 29 Sep 2025
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Eventually !
As often happens, the cashback did not appear and I had to submit a claim. It took some time but it was finally paid.
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Pollyheyday | 18 Sep 2025
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No payouts or untracked in 2025
Before 2025, I had no issues with CB tracking or paying out. Nearly every purchase this year hasn't tracked so I have to raise a claim. Most are put "on ice", meaning they won't submit a claim to M&S for 3 months. Both TCB and M&S are using this to their advantage so you forget about it and don't chase. Its also hard to keep track when you submit numerous claims. It's all very time consuming and frustrating.
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Starbitcrazy | 13 Sep 2025
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never tracks
never tracks- I don't bother now putting a claim in now on small amounts. I try to buy an alternative that does.
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ugly mug | 07 Sep 2025
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reasonable payout time
reasonable payout time
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jsd1364 | 07 Sep 2025
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No purchase received
I did not get a receipt for my purchase although it has been taken out my bank, now there saying they have no record of purchase
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Rhona6 | 05 Sep 2025
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Excellent
All pretty straight forward and went through relatively quickly!
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Ss90x | 15 Aug 2025
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Very Slow - even after claim raised
I shop with M&S regularly but it seems I have to raise a claim each time I shopped as it wasnt showing in my account. Ive been reluctant to use M&S/TopCashback since
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EmmaJW | 29 Jul 2025
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Took forever
I spent over £191 and received £1.61 after 6 months! Surely it doesn't need to take that long!
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debsoneill24 | 24 Jul 2025
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Took a long time to pass on cash back..
Took a long time to pass on cash back got it in the end.
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trevenden | 15 Jul 2025
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Thank you for the cashback
Thank you! Thank you! Thank you!
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RobertNational | 15 Jul 2025
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