Privacy Policy

TopCashback treats member’s privacy very seriously and we do all that we can to ensure that the data held on our members is protected and used correctly.
The privacy policy below details what information we hold on you as a member of TopCashback and the ways in which we use this information. Overview The data collected or stored by TopCashback is used in conjunction with the member Terms and Conditions document The data held is used to allow us to offer cashback discounts and functions/services which relate to the provision of cashback.

We aim to be very flexible and transparent in the use of users details. If users wish for their account to be deleted or amended in any way – or if they wish to prevent us from using their information for any purposes, either as initially stated or for any new purposes, then they may contact us using our ‘Contact Us’ form and we will endeavour to comply with their wishes. Data collected/held on members In order to register for our service, we only require an email address (and a password).

Prior to sending any payments, we will also require details in order to make payment – this may be in the form of BACS details or a registered Paypal email address.
We also keep accounts updated with cashback levels based on your purchase history via the TopCashback website. In order to track the cashback, we keep a record of your clicks to merchant pages.

Members can choose to add some optional information to accounts, for example ‘Gender’ and ‘Date of Birth’ which may be used to send relevant offers and deals.
It is possible that we will wish to use customer information in unanticipated ways, not stated in our Privacy Policy. In this event, we will contact individuals before using the data for new purposes, so that the individual users may opt-out if they wish. If any user feels this site is not following its stated information policy, then they may inform us through our ‘Contact Us’ form. How do we share this data/who with? We do not pass users' personal data on to third parties, unless specifically requested to do so by the users or where it is a required to help obtain/track or validate cashback earnings.

On rare occasions personal data may also be disclosed if we are requested to do so by law, or receive a valid request for its disclosure – for example fraud prevention measures. These details passed on will not be used for marketing or any other purposes.
Member usernames & basic related statistics may occasionally be exposed, where a person has followed your referral link they may see your username when they follow the link. A members balance where the member was referred to TopCashback and is under the referral threshold amount (currently £10.00) may be visible to the referring member. Account balances are only displayed until you reach the referral threshold (currently £10.00). Once this is reached your account balance will no longer be visible.

TopCashback may use data on your purchase/click behaviour to send/display deals which we believe will be of interest to you. You can opt out of receiving these communications within your account settings.

In order to offer some aspects of our service such as TopCashback compare, we may be required to share data with third parties. Where this is the case, we will make sure that you are informed and consent to this. The third parties may have their own privacy policies which will be presented to users prior to their consenting. How secure is your data held by us? At TopCashback, we treat the security of your data extremely seriously and have a number of measures in place to ensure that your data isn’t compromised or accessed unless absolutely necessary to offer our services.

All of our data is held on secure servers and password/payment details are encrypted. Only staff members of TopCashback have access to this data and they may only see the last 4 digits of details such as your bank account number. Mastercard Transaction Monitoring (for OnCard offers) By registering a payment card in connection with transaction monitoring, you authorize TopCashBack to share your payment card information with MasterCard so that it knows you have enrolled on the programme. You authorize MasterCard to monitor transactions on your registered card(s) to identify qualifying purchases in order to determine whether you have qualified for or earned an offer linked to your payment card, and for MasterCard to share such transaction details with TopCashBack to enable your card-linked offer(s) and target offers that may be of interest to you. You may opt-out of transaction monitoring on the payment card(s) you have registered by going to the register and manage card section on the on-card area of the site and selecting remove your card.

Cookie policy Cookies are small pieces of data or information that are stored by a users browser onto their hard-drive. The information cannot be seen by any other websites (so the information is secure) and is used by us to provide features to aid the use of our services

In order to track your purchases, cookies are stored on your computer, they simply store tracking information so that when you visit a merchant via TopCashback, any purchases made will result in the merchant reading this information. The merchant will then send us information about your purchase, at which point we can then credit your account. Therefore in order to use the TopCashbackservice and earn cashback, it is a requirement to have cookies enabled in your browser software.

Cookies may also be used by TopCashback to enable full use of our website, including logging in and user preferences. If a user can sign-in to our site, then they most likely have cookies enabled. Users may also check if they have cookies enabled using our ‘Tracking Test’ page.

We recommend that all users enable cookies in their browsers in order to make full use of the site and in order to ensure that any purchases on third party sites are recorded. You may refuse to accept cookies by adjusting the settings of your browser software, however, if you do not have cookies enabled, third-party merchants will not record your purchases and you will not be able to earn cashback from our service.

For more information regarding the use of cookies, please visit or

Cookies are used by TopCashback to perform the below functions:

  1. To track your transactions. When you make a purchase on a merchant's site it is third party cookies used by our tracking agency that give us the information to track your cashback. Specifically it tells us which retailer's site you've clicked through to and when. If you've made a purchase this cookie will be used by the merchant to recognise TopCashback as the referrer and hence report the relevant cashback to us.
  2. To test if your tracking works.
  3. For us to recognise your user account and to keep you logged in to your Account for a period of time.
  4. To show you deals based on your behaviour during that session e.g 'Recently Visited Merchants'
  5. Allow us to comply with your choices about the display of information in your Account.
  6. Remember the options you select.
  7. To tell us how you found the website and who to assign any referral bonuses.
Having reviewed the use of cookies as part of the TopCashback service, we believe that the cookies used are strictly necessary to offer the services/provision of cashback and related services and/or are non-intrusive cookies which are used to enhance the service offered.

3rd Party Cookies Like many websites, TopCashback may use cookies to allow third party advertisers (which we generally label as "sponsored adverts") to present you with advertising on TopCashback/other sites based on interests/preferences defined by your past web browsing activity – also known as ‘behavioural advertising’.

These cookies cannot be used to identify an individual; they can only be used for statistical purposes, for example, in providing you with advertisements that are more relevant to your interests. Some of the information gleaned from third party cookies will be aggregated with other anonymous information for statistical purposes. The third party companies that generate these cookies have their own, very strict, privacy policies but we don't have access to these cookies; other than allowing them to be served, we have no role to play in these cookies at all (although we may use statistical information arising from these third party cookies and provided to us by third parties, to improve the targeting of advertisements to users of the website).

To find out more about how this works or you are concerned about this, please visit Amending your details/email settings We do not send Junk Email or Spam! We may send emails with site updates or offers, but users will be able to specify the type of emails received from within their account. All of our emails contain a link which you can use to opt-out/unsubscribe from further emails of that nature.

A few of our service emails are essential to allow the use of TopCashback and so it is not possible to opt-out of receiving these.

Registered users may update their account details held by us, online by using the relevant links from within their account page. Subscription We do not share or rent email addresses or information, further you are able to unsubscribe at any time from our various email types which range from service emails through to offers, newsletters and blog updates. You are also able to unsubscribe from our site at any time.
Please visit your account settings to view these preferences. Disclosure of personal data As part of our compliance with the Data Protection Act 1998, we give members the opportunity to view any information held on them as an individual. This may include purchase information, account totals, contact details and other information.

Users may request this information by using our ‘Contact Us’ form. There may be a small administration fee for requesting this information, which will be no more than £5. Company details TopCashback Ltd – Part of Top Online Partners Group Ltd - Trading as TopCashback. is a company registered in England and Wales, under company registration number 5336020 and having its registered address as:
Temeraire House,
Nelsons Court,
Staffordshire Technology Park,
ST18 0WQ
Registered under the Data Protection Act. Registration No. Z1905336
Should you wish to contact us then please visit our contact page.