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Get up to £40.00 of your purchase back
when you shop with Lebara Mobile
Lebara Mobile Reviews
Reviews and experiences from TopCashback members who have shopped with Lebara Mobile.
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Lebara Mobile Reviews
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Refused
Lebara refused my cashback claim for no apparent good reason. I submitted an appeal for this over 2 weeks ago but still haven't received a reply from them. Going by the reviews I am certainly not the first or last. I'll be applying to another provider next time to avoid the hassle.
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Numnut747_ | 28 May 2025
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No cashback
They just ignored me and declined the advertised cashback despite proof of purchase provided.
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Vanyaalex | 25 May 2025
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Poor tracking performance
Not tracked on more than one occasion.
Claim process is a waste of time.
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riand0 | 22 May 2025
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No Cashback 4 month on!
Bought sim card in july, now its november and still not been tracked! waste of time!
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aman9180 | 18 Nov 2024
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Don't bother - they just decline with no reason. Use someone else!
As per title... I got a new ongoing contract and was supposed to get £5 but they just declined it. Will go elsewhere next time. Avoid!
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Chills69 | 05 Nov 2024
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No cashback
Cashback claim has rejected
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lunaariaclara | 15 Jul 2024
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Didn't track. Claim entered as zero
Claim accepted as purchase was valid, but cashback set to 0.00. Disappointing
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SteveW | 08 Jul 2024
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Cashback refused
Lebara claimed they had no record of the transaction and topcashback couldn't do anything.
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Javacat | 07 Jun 2024
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Very easy to switch(From Sky mobile) and getting more data at less cost
All very easy
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mark410 | 04 Mar 2024
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Zero cashback
As this transaction went through as zero cashback I cannot really rate it that highly
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stever | 25 Nov 2023
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New website fails to track
Was wonderful before, but the new website has failed to track on both the last orders
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SteveW | 14 Nov 2023
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SMS doesn't work
Pretty useless when three days after switching I can't send nor receive SMS. Live chat send 2 emails to fix but surprise surprise didn't work. A complete waste of time and a week without codes for banking, etc
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foggy27 | 26 Oct 2023
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No cashback
Had several purchases from Lebara, if they track they track as £0 & no monies received. Phone service ok though.
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kennell7400 | 26 Aug 2023
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You get what you pay for
Was recommended to use these guys in the USA. Was NOT the sim to have when travelling. If you cannot log on to their system you cannot add credit etc and to log on cost data.
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Northernlass69 | 12 Aug 2023
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Quick
Cashback within an hour, always tracks
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SteveW | 10 Jul 2023
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Shirley
Nice, quick and users friendly! Awesome! Recommend to all.
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Shirleyleung420 | 04 Jun 2023
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Super service and great customer support highly recommended
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Sbcash30 | 11 Aug 2022
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6 months on and nothing even after manual claim. network is good, cashback not so much
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gldc00 | 02 Jul 2021
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Great network,cashback simply a bonus.
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lovedeanuk | 20 Jun 2021
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