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HelloFresh Reviews

Reviews and experiences from TopCashback members who have shopped with HelloFresh. Log in to review

HelloFresh Reviews
	Poor slow tracking then decline claim I opened a new account with hello fresh which I had to open a missing cash back claim for , I ran with the subscription for several months but found the weekly food options very similar and expensive so cancelled it only for them to come back after the cashback claim had been open 6 months ( the week after cancelling the subscription ) to decline it saying I had cancelled the subscription! 6+ months should be an adequate time of subscription to qualify for the cashback. I think they dont pay the cashback and wait for you to cancel the subscription then decline! Robbers !!
	butterscotch \| 15 Apr 2025 Report Abuse
	Good for New Customers Only Have had some nice boxes of food from this company and cashback tracked as a new Customer. Cashback IS NOT available for existing loyal customers so will be using their ‘rival’ company moving forward as they are pretty much on same par in terms of quality recipes and ingredients.
	Rosie W \| 03 Mar 2025 Report Abuse
	I got my £12 from Topcashbapck I have just received my £12 £rom Topcashback after having a few weeks of Hello fresh....through topcashback i also got all my boxes discounted AND a free weekly dessert.....whats not to like?
	kamara46 \| 17 Feb 2025 Report Abuse
	DIdn't pay out Like many, many others. They declined the cashback. Avoid if that's your reason for purchasing.
	neonplanet40 \| 23 Dec 2024 Report Abuse
	great fast and delicious and cheap with the discounts
	spaceship \| 13 Dec 2024 Report Abuse
	Cashback rejected “Subscription paused or cancelled”. Well at the time i did it it wasn't and i had to make a ticket that took ages...
	Arkadiusz Sl \| 04 Dec 2024 Report Abuse
	Good Good service, good cashback, will do it again once I need it.
	Lizforpulic \| 09 Nov 2024 Report Abuse
	Didn't pay cashback Looking at reviews I see most people have the same experience... Top cashback should really stop offering this cashback since hello fresh decline.
	Katiehead916 \| 13 Sep 2024 Report Abuse
	Wrong cashback paid out. I had ordered from them when there was a deal for new customers of £22... And that was the only amount being offered to customers. I signed up, but only £10 was tracked and paid out. Raised a claim, but apparently there is no evidence of a transaction. But there must be, because it initially tracked with less money and has since paid out?
	Londonkel \| 13 Aug 2024 Report Abuse
	Cashback declined Cashback declined for no reason. Would avoid if basing purchase on cashback.
	neonplanet40 \| 06 Aug 2024 Report Abuse
	I was promised a £22 cash back but have only received a £10 one. I WAS PROMISED A £22 CASH BACK BY HELLOFRESH A DAY OF ORDERING BUT ONLY RECEIVED £10
	susan blockley \| 24 Jul 2024 Report Abuse
	Denied cashback Even though I filled everything out correctly and used the link properly, they denied knowledge of my purchase. Really disappointed with this company.
	KGA55 \| 06 Jul 2024 Report Abuse
	Bit naff Didn't get my cash back tracked. Had to raise a dispute, Hello Fresh said they couldn't track my purchase, and so declined the cashback. Eventually got it, but not because Hello Fresh did anything, topcashback were just nice.
	Dommymymymy \| 19 May 2024 Report Abuse
	Paid out but less than advertised. Wouldn't expect anything else from Hello 'Fresh'.
	MaxBoden87 \| 18 May 2024 Report Abuse
	Food taste great, had issue with cashback but resolved So surprisingly food tastes nice and is easy to follow. Food delivered appearance wasn't most amazing as for meat anyway. Had an issue with cashback, made a claim and after a long time I actually did receive it so thank you for sorting it out.
	Trish2604 \| 15 May 2024 Report Abuse
	No tracking and no response Order did not track and they did not respond to the claim
	taylann \| 17 Apr 2024 Report Abuse
	Wouldn't bother using it Don't get fooled as they don't send or even record the cashback, food appearance is very shocking,
	Trish2604 \| 01 Apr 2024 Report Abuse
	Denied cashback Denied cashback despite filling out all info properly.
	WillAndrew \| 27 Mar 2024 Report Abuse
	Didn't pay Refuted that I ever ordered from them.
	FatAndAngry \| 26 Mar 2024 Report Abuse
	Not Worth It Overly expensive, it's better to go to a supermarket and buy the ingredients yourself (using the organic / fresh isles). They also did not pay out cashback on the order made through the TopCashback link. They have also been sending me marketing messages via text that have not been consented to. All in all, a bad experience.
	RatherNo \| 26 Mar 2024 Report Abuse
	Awful Service Didn’t pay promised Cashback even after TopCashback had tried to get it, basically lied and said tough luck, totally untrustworthy.
	softscoop \| 26 Mar 2024 Report Abuse
	Complete scam! Waste of money No purchase was tracked. And the recipes are bad and it is a trash quality.
	Nader Soufi \| 25 Mar 2024 Report Abuse
	Everything good No problem at all
	Ecila_2023 \| 29 Feb 2024 Report Abuse
	Cashback on top of generous discount Received cashback on top of the discounted first boxes, which makes it an incredible value. We also liked the wide choice of recipes and convenience of getting everything to try out different dishes delivered to our door.
	Sabrina821 \| 14 Feb 2024 Report Abuse
	waste of time denied cashback saying it could not be traced even after proof sent - waste of time
	Daisyg64 \| 10 Jan 2024 Report Abuse

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