Footasylum Reviews

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The speed with which our members receive cashback when shopping at Footasylum appears to be one of the major reasons why they have chosen to leave positive feedback, and this is partly responsible for their overall four-star TopCashback rating. “Cashback tracked and received within one week. If only all merchants were so efficient”, “cashback payable in 2 days!!!! Wow” and “cashback tracked in a week and was paid out straight away. If only all transactions were as smooth” are examples of the comments left.

Customers also comment on the excellent service provided, the fast delivery, their great products and prices and the fact they always deliver with their Footasylum duffle carrier bags inside the parcel as other reasons for loving shopping with them.

Footasylum have a three-star rating overall on Trustpilot, with people who have left positive reviews commending them for such things as their easy to navigate website, which offers lots of choice, the amazing shoes offered at a good price and the really helpful and polite customer service they received when contacting them about a missing order.

Satisfied customers left comments such as “never had a problem with this company and I keep going back” and “seamless from ordering online to receiving goods within 3 days, and I live in Northern Ireland”, while others say they would highly recommend and use again or praise them for the simple online ordering process and the fact they received their items the day after ordering.

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Footasylum Reviews
friend icon 1 Of my items were damaged before they sent out my package.Why was a replacement not put in the bag????got my refund for said item after sending e mail to the company.Footasylum have quality clothing at reasonable prices but customer service could be improved.
  chickc60 | 18 Nov 2011 Report Abuse
friend icon Quick easy reliable service
  shophappy | 24 Jul 2011 Report Abuse
friend icon No cashback shown, however after a claim it has come through
  Alex Finch | 21 Mar 2019 Report Abuse
friend icon Fast payment great service
  parry1956 | 05 Feb 2019 Report Abuse
friend icon Goods arrived in good time,gd cb amount...Happy enough
  carlingdave | 02 Jan 2019 Report Abuse
friend icon Not impressed slow cash back
  parry1956 | 24 Jul 2016 Report Abuse
friend icon Fast delivery no problem.
  b_scorpion | 06 Feb 2016 Report Abuse
friend icon I used a discount code which was supposed to deduct 10% - it didn't; I queried & was sent a very generic e-mail, from which I deduce (maybe incorrectly) that I didn't get the discount as it was a sale item. The cashback has tracked & the amount of cashback is zero!!! 6.06% Of £35 is not zero. I chose this retailer as with hte cashback they were cheapest but without it I would have chosen a different one - if there's restrictions on what they [ay discounts & cashback for them it should be very clear upfront, not after the transaction has gone through. What a con
  cathiellis21 | 20 Apr 2011 Report Abuse
friend icon Tracked within a few hours, then became confirmed before I had even received the goods ordered. Will use again.
  Topmanni | 22 Dec 2010 Report Abuse
friend icon Cashback declined. When I disputed they came back saying topcashback was not identified as last referral. What a load of rubbish. Trainers came in a bag they hadn't bothered sealing. Will not be using again.
  a_l_i_s_o_n | 07 Jan 2015 Report Abuse
friend icon Footasylum to not honour the cashback, topcashback chased it for me only to be told I have claimed the cashback through another agent, but I do not use any other company to gain cashback!!so this was a blatant lie from footasylum
  chrissyjjones | 22 Jul 2014 Report Abuse
friend icon Declined my cashback. No reason given.
  Wheats142 | 04 Dec 2018 Report Abuse
friend icon Had never been on their site before but apparently topcashback wasn't the referring agent
  allsharkie | 15 Jun 2018 Report Abuse
friend icon Shopped with footasylum in october they had no problem taking my money but refused my cashback. Wont be shopping with them again
  Member835687672715 | 07 Feb 2018 Report Abuse
friend icon Apalling, had to wait weeks for cashback. Waiting another 10 weeks for 5 more
  Beams314 | 09 Jun 2017 Report Abuse
friend icon Cashback declined, I assume because I had to exchange an item (2 sizes too small) even though I used their woefully bad sizing guide! badly done foot asylum!
  RachRob | 27 Dec 2016 Report Abuse
friend icon Created: 01 feb 2011 claim status: waiting for retailer merchant: footasylum order date: 31 jan 2011 purchase value: £153.00 Expected cashback: £9.18 As you can see I am still waiting for my cashback not happy! wont be using foot asylum ever again!
  dayo90 | 08 Dec 2011 Report Abuse
friend icon Footasylum to not honour the cashback, topcashback chased it for me only to be told I have claimed the cashback through another agent, but I do not use any other company to gain cashback!!so this was a blatant lie from footasylum
  10239370621 | 31 Dec 2014 Report Abuse
friend icon Tracks but then it becomes declined…..Con merchants. Will not use this company again
  gerryward | 29 Sep 2014 Report Abuse
friend icon Bummer... First time it never tracked!! disappointed :( promo code worked though
  leisha_bee | 21 Sep 2013 Report Abuse
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