Aviva Home Insurance Reviews

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The fact they offer value policies seems to be a popular reason why our members decide to provide positive feedback having purchased home insurance from Aviva. One reviewer says they have used Aviva “many times for all insurance purchases”, while others state they have been happy with their “competitive home insurance”.

On the whole, members are also pleased with how quickly their cashback tracks and pays out, with comments including “paid out on time, tracked on time. Why can’t other merchants be like this?”, “this must be the easiest thing I have ever done - taken out home insurance and got cashback at the same time” and “just take out a policy and TopCashback do the rest”. Another of our members says their cashback was logged very quickly, confirmed and made available to them exactly when they said it would.

Aviva.co.uk has only a one-star rating on Trustpilot, though you will find many four and five-star reviews which lavish them with praise, with customers saying things like “I really like Aviva as they helped me all the way”, “quick, courteous and also the cheapest cover each time” and “every time I have dealt with Aviva they have done everything that the policy says they should do, with no issues”.

Their call centre staff are also praised for being knowledgeable and polite when resolving issues, while someone who says they have used Aviva for three years commends them on their great customer service. One customer highlights the fact that they reported the loss of a £4,000 ring at 9.30am and by 10am had received an email confirming the full amount, minus the £100 excess, was to be paid to replace it from the store it was purchased from.

Review this merchant
Aviva Home Insurance Reviews
friend icon Competitive prices! quick cashback!
  umohamed | 11 Jun 2019 Report Abuse
friend icon Excellent
  Janeemoore | 20 May 2019 Report Abuse
friend icon One of the few merchants to payout on time.
  robandcaitlin | 13 May 2019 Report Abuse
friend icon Tracked no problem
  drbig | 07 May 2019 Report Abuse
friend icon Always paid me cash back when I have gone to aviva,sometimes takes a while but its only because of the amount been paid back.Really good deals.
  glug1 | 23 Apr 2019 Report Abuse
friend icon Nice refund thankyou
  Scooter66 | 13 Apr 2019 Report Abuse
friend icon Good paid on time
  colin1020 | 02 Apr 2019 Report Abuse
friend icon Very quick and easy
  pause | 31 Mar 2019 Report Abuse
friend icon Great ++++++
  Arlybarl | 28 Mar 2019 Report Abuse
friend icon No problems and paid out in a reasonable time.
  Dunc47 | 12 Mar 2019 Report Abuse
friend icon All good very good best yet speed of payment well done
  mark_carter | 11 Mar 2019 Report Abuse
friend icon All good paid up in a reasonable amount of time
  Judopete | 10 Mar 2019 Report Abuse
friend icon Paid quickly
  Khodges14 | 05 Mar 2019 Report Abuse
friend icon All good very good best yet speed of payment well done
  mark_carter | 03 Mar 2019 Report Abuse
friend icon Pay out was great well done use and enjoy
  mark_carter | 03 Mar 2019 Report Abuse
friend icon Not for the first time excellent service from aviva
  Dave_Nelson | 01 Mar 2019 Report Abuse
friend icon All good very good best yet speed of payment well done
  mark_carter | 01 Mar 2019 Report Abuse
friend icon Aviva can be relied on to track quickly and pay within the expected timescale
  jackietiff | 20 Feb 2019 Report Abuse
friend icon It took a few months but pleased with the cashback
  pollyc | 18 Feb 2019 Report Abuse
friend icon Cashback tracked and paid out as detailed. Insurance price was very competitive and comprehensive. I happily recommend.
  jenwrendorset | 18 Feb 2019 Report Abuse
friend icon All good very good best yet speed of payment well done
  mark_carter | 16 Feb 2019 Report Abuse
friend icon Brilliant. Paid quickly
  Khodges14 | 16 Feb 2019 Report Abuse
friend icon Was very easy, thank you
  Jay65 | 14 Feb 2019 Report Abuse
friend icon Great, no problems!
  davidmfoye | 07 Feb 2019 Report Abuse
friend icon Worked, took a bit time though
  anton72 | 06 Feb 2019 Report Abuse
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