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when you shop with Asda Groceries

Asda Groceries Reviews

Reviews and experiences from TopCashback members who have shopped with Asda Groceries. Log in to review
Asda Groceries Reviews
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Asda not regiistering cashback
I cannot rely on getting any cashback from Asda via top cashback . I've several purchase from Asda via top cashback and it wasn't registered.
  ginapieri | 14 Aug 2025 Report Abuse
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Great service and get a little cash back too can't be bad
Great service and to get a little bit of cash bacj too can't be bad highly recommended
  Big_Bazza | 13 Aug 2025 Report Abuse
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dissapointed
would like to know ,why it has been taken of topcashback???
  mamanelly | 12 Aug 2025 Report Abuse
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Topcash not working ASda Groceries
Never had a problem for years with Topcash for Asda Groceries. Works with George Asda.
  Felix19 | 12 Aug 2025 Report Abuse
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No longer with Asda
I only buy from asda! So disappointed not able to use top cashback with asda.
  Tania mum | 08 Aug 2025 Report Abuse
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Gutted
No longer able to go thru topcashback for Asda Groceries
  TSL1969 | 07 Aug 2025 Report Abuse
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Not working since ASDA system change
I have not got this to work since ASDA changed their system
  Mickylass | 05 Aug 2025 Report Abuse
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No Longer doing cashback on groceries,
Only had a few issues when Asda changed over systems, but disappointed to see no longer able to claim cashback.
  Chrissy2019 | 03 Aug 2025 Report Abuse
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Cashback doesn't track
Tried to order via topcashback 4 times, all occasions it has tracked at £0.00 and not allowed me to raise a ticket.
  HollieCM | 31 Jul 2025 Report Abuse
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tracked ok no problems always shop online as mobility problems
tracked ok no problems always shop online as mobility problems
  flashy67 | 23 Jul 2025 Report Abuse
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Never Ever Tracks
Never ever tracks and not worth the hassle of trying to get Top Cashback to investigate for a measly few pence!
  KennyW1956 | 22 Jul 2025 Report Abuse
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Terrible!! Extremely slow to pay!!
Service for payment from Asda takes MONTHS!!
  Tazwitch | 13 Jul 2025 Report Abuse
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Zero cashback every time ,
I'm sick of getting no cashback whatsoever , for months now it tracks a 0 and i get paid 0. whats the point Just remove them .
  the_dude_007 | 09 Jul 2025 Report Abuse
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Never tracks
Like many others have stated, never tracks. ALWAYS have to claim. Lengthy process since introducing ‘on ice’ status. Just adds more time. Sometimes I wonder if it’s even worth it!!!
  bluenoserainbow | 07 Jul 2025 Report Abuse
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Great service
Always use them Great sevice and with cash back too Highly recommended
  Big_Bazza | 06 Jul 2025 Report Abuse
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Asda Groceries
Click and collect or delivery, doesn't seem to matter, either way it hardly ever tracks and if it does it sits on my dashboard for months without even going to pending. I shop with ASDA online once a week plus I pop into the store regularly during the week too. I think that makes a valued customer since I am spending hundreds of pounds per week with them. Why are they still offering cashback when it is obvious they don't want to pay out?
  hellsbelles31 | 04 Jul 2025 Report Abuse
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The worst
They never deliver all my shopping as items always out of stock so I never reach the required amount for cashback
  Member12122813216441 | 03 Jul 2025 Report Abuse
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Never tracks
I do my weekly shop with Asda online, I need to make a claim for every single order! It then takes 5 months to get the money!
  nechamie | 02 Jul 2025 Report Abuse
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Click and collect
No cash back received on click and collect, only delivery, does not state that anywhere false information
  Member6125759083217 | 30 Jun 2025 Report Abuse
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Con Merchants
I order 2 deliveries a week from Asda and they automatically deduct 20% from the value of the orders so that they fall below the required £48 and track at £0.00. Why is is this allowed when there is no VAT on food?
  katdralion | 30 Jun 2025 Report Abuse
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Doesn’t track anymore
Suddenly stopped tracking a few months ago. Waste of time!
  Tmk123 | 27 Jun 2025 Report Abuse
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Use to track now doesn't even
Asda use to track but now doesn't at all. T&c state it won't track if any part of order is changed. So I'm guessing that means if goods are out of stock or Asda gives a substitute or goodness forbid I need to add a few things I've forgotten so actually increase my overall spend. Incredibly disappointing.
  stewier2 | 18 Jun 2025 Report Abuse
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Declined all cashback since Aug 2024
Everyone of my transactions with Asda have been declined. Top cashback customer service are useless and just say declined by Asda even though I've spent More than £48 excluding VAT. This merchant needs removing, absolutely useless. Would give 0 stars if it was an option
  Jenzb2000 | 14 Jun 2025 Report Abuse
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Question for TOPCASHBACK?
Why are you still allowing Asda to stay on this site? Look at the reviews from people! They have a disgraceful reputation for paying out and tracking!,
  Tazwitch | 12 Jun 2025 Report Abuse
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Question for TOPCASHBACK?
Why are you still allowing Asda to stay on this site? Look at the reviews from people! They have a disgraceful reputation for paying out and tracking!,
  Tazwitch | 12 Jun 2025 Report Abuse
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