TopCashback FAQs and Help

I can't login to my account

If you cannot login to your account, then it's worth trying to reset your password. 

To request a password reset, please go onto the 'Log In' area and then enter your email address and press the ‘Forgot Password?’ link.
You should then get an email within the hour.

If you are not receiving a password reset email, please use the contact form below to contact us, providing your registered TopCashback email address.

Please do not create a new account at this stage, as more than likely we will be able to resolve the issue for you.

 

It can take a password reset a short time to take effect in our system, so if you find that you can't log in immediately, can we ask that you try again after 30-40 minutes?

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Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a ' support ticket' and we will get back to you as soon as we can.

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