thetrainline Reviews

thetrainline Reviews

thetrainline Reviews and experiences from Topcashback members who have shopped with thetrainline. thetrainline feedback is supplied only by members of Topcashback
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rachelhill - 25 Feb 2011
Rating: 2 stars
Quick tracking but site did not show full range of train tickets available and was more expensive than other sites.
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paul_a_morrison - 15 Feb 2011
Rating: 2 stars
Excellent!
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alicherry - 16 Jan 2011
Rating: 2 stars
Very pleased originally to get cashback, however when I visited recently to book tickets again, I was disappointed to find the cashback is no longer being offered :(
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cec1308 - 04 Jan 2011
Rating: 2 stars
The ticket was purchased 17 oct - cashback only available now i.E. The beginning of january! rather slow.
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DPEdmonds - 30 Dec 2010
Rating: 2 stars
Cashback tracked reliably and promptly.
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Jazzie7 - 02 Dec 2010
Rating: 2 stars
Easy to book and pick up tickets at the machine but the tickets are so overpriced.
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irishbryson - 21 Nov 2010
Rating: 2 stars
Very easy to get through to this site and easy to use.
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Shaunytopdog - 21 Nov 2010
Rating: 2 stars
No problem with the trainline. The cashback is not great but their site is easy to use and great for finding bargain fares.
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annaleeb - 27 Sep 2010
Rating: 2 stars
Trainline promises discounts, but I find it simply doesn't deliver. Plus it charges fees for tickets which means it's more expensive than booking with train company itself.
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yunk4 - 21 Jul 2010
Rating: 2 stars
Not much back but paid for the charges
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chris34 - 03 May 2011
Rating: 1 star
I saved myself £4.50 By booking directly with rail company, trainline charge a £1 booking fee + a £3.50 Credit card fee where as train company didnt charge neither and offered me same priced tickets on same route!! becareful!
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12414426940 - 04 Jan 2011
Rating: 1 star
The fees charged by trainline override the cashback. Much better off using transpennine express who don't charge. *Most train operators allow you to buy tickets for any part of the network.
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Flutterbies9 - 13 Aug 2010
Rating: 1 star
Just on a month since this purchase and still not confirmed. Although the tickets were received very quickly, the cashback is so minimal i'm not sure if it is worth the effort of chasing it!
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derekkoon - 22 Jul 2010
Rating: 1 star
Is only a small amount but trainline changed the payable cashback to zero. I dont really give a damn of just 45p but it is the matter of principle rather than the cash which matters! better off to give the business to other site than a a site which got no ethics!
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SoniaD - 24 Jun 2011
Tracked quickly
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Claire_1980 - 22 Apr 2011
Still waiting on cashback
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nizamess - 02 Apr 2011
It takes long and yet to recieve the first payment from cashback. But should be great, cant wait.
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geribaby - 11 Mar 2011
Still tracking after 2 months
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fluffyjohnny - 08 Nov 2010
Tracked to begin with then payable at £0.00 Waste of time!
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jonh64 - 07 Nov 2010
Very good service.
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a_j_r - 13 Oct 2010
Note you will have to buy a very expensive rail ticket to get enough cashback to cover the booking fee charged. Other vendors (mostly the train companies direct like virgin charge no booking fee). Also note you dont need to actually travel on say a virgin train to book on the virgin ticket site!!! it for instance uses the trainline.Com but with out booking fee, all very odd! you effectively get 90p cashback on every booking!
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tkevcro - 07 Oct 2010
Only 1.5% Misleading site cost me £11 to get my money back.Ignored my letter.Charge £1 booking fee where thro` rail sites dont charge.Will not use again!
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9168715257 - 24 Sep 2010
Cashback shown for weeks then changed to zero. Don't trust trainline!
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hannikins - 06 Sep 2010
Link didn't work :(
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Waterstone - 22 Aug 2010
By the time you've factored in the booking fee and credit card fee, it's not worth using the trainline. You might as well use one of the main train operators who don't charge these fees - you won't get any cash back but it'll actually work out cheaper!
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aralphson - 06 Jul 2010
Not tracked at all yet. Had to put in a missing claim. Marvellous!
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ange2 - 04 Jul 2010
Booked some theatre tickets thru' the trainline. Printed the confirmation and collected them at the theatre. - Hassle free. Cashback appeared on my account within a couple of days.
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kencus - 03 Jul 2010
Easy transaction
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annieboob - 01 Jul 2010
Great experience
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Denise0903 - 29 Jun 2010
Excellent - no problems
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flisak - 27 Jun 2010
Easy to use, got good deal on the tickets and track in the same day. Really pleased with that
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scarf - 22 Jun 2010
Very happy thanks would defently deal with again
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justowen1 - 21 Jun 2010
No problems
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SamMorg - 15 Jun 2010
Very fast and always tracks straight away. No problems.
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gwal - 12 Jun 2010
Registered quickly, no apparent problems.
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sarahhunt79 - 10 Jun 2010
Has twice tracked purchases but then after a couple of months the amount in pending has changed to 0. Have had to submit missing cashback claims. Yet to receive anything on all 3 purchases.
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Player1123581321 - 07 Jun 2010
Waste of time. Cashback was tracked then changed to £0.00 When it became payable. Looks like they now have a minimum transaction threshold of £25 for cashback. This was not noted when I bought my last ticket. Won't be using them again...
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GazHol - 04 Jun 2010
Tracked quickly.
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Arezou - 01 Jun 2010
Tracked in about 24 hours.
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ML888 - 01 Jun 2010
Like others, it tracked fine, but when it came to the payable status, it turned to £0.
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arcadia - 01 Jun 2010
Although the cashback value is only 1.5% On purchases above 25pounds, at least this offsets booking fees & credit card fees. Cashback tracked quickly and was made payable soon after.
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aandd - 30 May 2010
3 Orders - 2 immediately pending 1 now pending after 'chasing' - none yet confirmed 6 weeks later
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Rodger - 28 May 2010
Fast to track, easy to use service - cool!
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Lemmin83 - 28 May 2010
What rubbish showed as tracking then changed to zero!
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tartanterra - 25 May 2010
Like everyone else, this tracked initially then went to zero. This looks like some sort of scam. I don't know why tcb uses them; I certainly will not use them again.
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johnboyblue1 - 18 May 2010
Cashback was tracked and then changed to zero. Submitted a misssing claim several weeks ago but nothing has happened. This is the only company who have let me down on top cash back. I will not use them again
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skibuddy - 16 May 2010
Excellent
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Grizelda - 14 May 2010
So far so good - not paid yet but tracked just fine....
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Fishguard - 07 May 2010
Booked tickets online, took ages to confirm and then changed cashback to £0.00! By this time it was more than 100 days since the transaction meaning I couldn't submit a missing cashback claim. Cheers trainline!
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dabbit - 07 May 2010
Booked online and it tracked ok though not particularly quickly (a few days). Tickets took about 5/6 days to be delivered.
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