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james10999 | 08 Sep 2009
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Please accept our apologies for the delay in cashback being confirmed and paid to consumers that have purchased a Sainsbury’s insurance policy in good faith. There has been a delay in the processing of payment to cashback customers by the Network that manages the Sainsbury’s programme, due to fraudulent activity being identified. As Topcashback members will appreciate, it is crucial that a thorough investigation of any unscrupulous activity is conducted to ensure that brands have continued confidence in the cashback community. We are pleased to confirm that the necessary investigation to resolve this issue has been completed and as a result payments for TopCashback’s Sainsbury’s customers will be released shortly. We would like to take the opportunity to point out that the cause for the delay does not lie with Sainsbury’s nor TopCashback, and we appreciate and thank you for your patience in this matter. If you have any further queries please contact a member of the Top Cashback team.
TopCashback
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