InterContinental Hotels Group Reviews

InterContinental Hotels Group Reviews and experiences from Topcashback members who have shopped with InterContinental Hotels Group. InterContinental Hotels Group feedback is supplied only by members of Topcashback

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99.9%

Satisfied with this merchant
Based on over 60,000 completed transactions

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FrancesBoyle - 22 Jun 2009

I book through the ich group on a very regular basis for work and personal and unfortunatley over half of my bookings have to be tracked manually, will very little or no movement for being payed! however, when the bookings are tracked, they do track wthin a couple of days. Pity all of the bookings didn't track with ease...

Pam34 - 19 Jun 2009

Very quickly tracked

issyfred - 18 Jun 2009

Am having to try to claim some, keep hold of the booking reference to make a claim

FatBoyGuy - 16 Jun 2009

I have used this twice. First time failed, second time looks to have worked.

AndreaP - 12 Jun 2009

Took a few days, but it tracked ok

Heavenly - 12 Jun 2009

Tracked each transaction perfectly and confirmed within a good timescale. Highly recommended and a great bonus to get the cashback.

mjg1981 - 12 Jun 2009

Great

undypantz - 11 Jun 2009

Lots of problems with tracking. The team at topcashback sorted this out once i'd logged a missing claim. Thanks!

benroles - 11 Jun 2009

Claim had to be manually made as did not track - awaiting now for payment.

Icy - 10 Jun 2009

Still waiting for this to come up on my account 4 months after I stayed. Keep nudging, but nothing seems to be happening!

Crash09 - 07 Jun 2009

Had to manual track and cashback was less than expected. Initally tracked at £0

Boroboy70 - 05 Jun 2009

Smooth and quick tracking

Andymidz - 01 Jun 2009

Fast tracking with no probs....

numptynumpty - 29 May 2009

Failed to track on 2 separate occasions and had to manually submit a claim and when it did finally get round to showing - it was lower than the figure expecting - rubbish!!!

Chris_drew2003 - 29 May 2009

As usual did not track and have had to put in a manual claim...That 4 times I have booked and 4 times it has not tracked

AlanF - 27 May 2009

Fast tracking and accurte

mol14 - 19 May 2009

Shows as zero initially until stay completed, a bit erratic with tracking though

JamboAde - 12 May 2009

Initially tracked as zero but after a week or so tracked the full amount.

dukaat - 11 May 2009

Did not track, had to submit claim manually.

Alipan - 06 May 2009

Not very impressed. Failed to track. Submitted a claim and when it came through it was lower than advertised rate.

FBell - 04 May 2009

Took a while to track but came up with the goods after a couple of weeks

Kitten74 - 01 May 2009

Rubbish!!! cashback not added and took ages to get cashback to sort out the problem.

desertfox - 01 May 2009

Our purchased tracked down immediately.

Flyer01 - 27 Apr 2009

I have booked twice through topcashback and both transactions have failed to track. Will see if they pay up now I have submitted an enquiry.

FrancesBoyle - 21 Apr 2009

Fast tracking, thanks

RJG12 - 20 Apr 2009

Stayed 12 times in the last 3 months & only tracked twice!! very poor, have raised claims for all the missing stays & still waiting...

Flyer01 - 16 Apr 2009

Still not tracked after 2 weeks but have submitted missing cashback claim so will see if they pay up

vix73 - 15 Apr 2009

Tracked ok on this occasion but not on previous stay.

Scillyme - 14 Apr 2009

Needed chasing to get cashback.

mwitcomb - 09 Apr 2009

Good hotel slow cashback experience - but hey it was tracked from the start. Me being impatient I suppose !!!

MikeLinham - 26 Mar 2009

I made two 'purchases' via the links and it initially showed in the pending column but a day later it was showing zero. It is now restored following a claim but I am doubtful I will get it!

bjudson - 26 Mar 2009

Showed as tracked 10 days after staying at hotel

Daniel81 - 24 Mar 2009

Used a lot and sometimes tracks, sometimes not. Could be better

corinne62 - 24 Mar 2009

Booked and paid for hotel 16/01/09, didnt track for 10 weeks, still only pending. Not very impressed

Birdy7 - 19 Mar 2009

Spot on

mumtaz - 18 Mar 2009

Always tracks quickly and pays promptly.

rmallins - 17 Mar 2009

Cashback didn't track for some reason, and after submitting an enquiry via topcashback, ich initially denied all knowledge. After prodding a second time, with *comprehensive* information (card number, date of transaction, exact details of stay, loyalty card number etc...), They offered the amount I was due.

sammyseal69 - 15 Mar 2009

Took a long time to sort out...But eventually thanks to the tcb people, it was!

Icy - 13 Mar 2009

Not tracked yet, have submitted a manual claim

woodj6 - 20 Feb 2009

Tracking activity seems reasonably rapid, but confirmation of cashback value very slow and poor. I still have a number of stays showing at zero value

747flyer - 19 Feb 2009

Hotel stay at end of dec 08, did not track, sent claim form, waited a while but now finally showing as confirmed. Quite a slow process compared to some other hotel transactions.

Alicar - 03 Feb 2009

Had a problem with a £0 cashback and assumed that it would change after my stay.It stayed the same until issuing a missing cashback.Credited after a few days.

marlowa - 30 Jan 2009

Initial problem with cashback not appearing in the "pending" column but this was resolved effeciently by topcashback.

Cardicardi - 30 Jan 2009

Problem with tracking at first but was resolved very quickly after submitting an enquiry.

MrSeen - 13 Jan 2009

My ammount only ever showed as zero even after my stay, does not appear to track at all

stunich - 12 Jan 2009

Stayed for a couple of nights at the holiday inn express near hamilton over new year and nothing yet showing on account 10 days after leaving. Stu

Alicar - 07 Dec 2008

Cashback appears as £0 but will not show a value till after your stay.

SuperSally - 27 Nov 2008

Problem with tracking, but resolved within 2 hours of querying! excellent.

garethforster - 15 Nov 2008

Poor! my cashback also tracked as £0, when I spen £198 and £150 respectively with this retailer. Does not appear to be tracking

cashguru - 14 Nov 2008

No sure why, but I got a cash back of £0.00 From this retailers when I spents over £70! any ideas why? thanks

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