· Please note, the cashback is provided by TopCashback and not Dell. Any queries regarding cashback should be directed to TopCashback.
· Ensure you only purchase items from the For Home or For Small and Medium Business section of Dell site.
· Sales from any other areas of the site (including Public Sector, Large Enterprise, Dell Outlet or the Dell Employee Purchase Plan) will not be applicable for cashback, nor will they track.
· Cashback is not paid on non-GBP purchases, you must remain on the UK site
· Orders cannot currently be tracked via a mobile device. Please ensure you use a laptop or desktop PC to enable cashback tracking.
· Cashback is only eligible on 5 systems per week, any orders exceeding this will be declined
· In the event that your purchase does not track to your TCB account or cashback tracks at the wrong amount please raise a missing cashback claim within 30 days of the date of your purchase. No claims can be accepted after this period
· Delete all you cookies and temporary Internet files. Make sure your cookies are enabled and pop-up blockers are disabled.
· Don't use any voucher codes received from any source other than TopCashback.
· Try to complete your purchase in one sitting only. Using a saved quote or shopping from previously saved shopping carts may invalid your cash back earnings. If after checkout you want to continue your purchase from the same merchant, close the browser, return to the site and start a new session by clicking the merchant link.
· If you experience problems in online transaction and opt to call the merchant to complete the order, your cashback earning could be affected please refer to retailers terms and conditions.
· Never mix products with different cashback rates within the same purchase as the retailer will track everything at the lower rate.