Get up to 6.3% of your purchase back when you shop with Carpetright Join TopCashback Free
Get up to 6.3% of your purchase back
when you shop with Carpetright

Carpetright Reviews

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“Quick and easy, everything went smoothly. Thanks to TopCashback and Carpetright.” This is how one of our members described their experience of ordering from Carpetright through us. Take a look at the other Carpetright reviews below and you’ll find they are not alone in singing the company’s praises. Although there are also some negative reviews, you’ll discover feedback such as “very good service and no problem with the cashback — would recommend” and “ good, prompt service”.

You’ll find mostly excellent Carpetright review feedback on Trustpilot. One clearly happy customer stated: “Very straightforward. Good communication, would definitely use again. Good choice and great prices.” Other remarks left include “very happy with the service we received”, “great experience from quote to fitting”, “a very helpful, professional and friendly service — highly recommend” and “polite and professional service at a good price”. Review this merchant

Carpetright Reviews
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Good prompt service.
  ceafors | 25 Mar 2018 Report Abuse
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Very good service & no problem with cash back! Would recommend!
  ROBBYS93 | 16 Feb 2017 Report Abuse
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Had a free Carpet estimate, got £5.50 Cashback - its free money!
  robecand | 14 Feb 2017 Report Abuse
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Quick and easy. everything went smooth. Thanks to Topcashback and Carpetright.
  tomhawk | 07 Feb 2017 Report Abuse
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Miracle a cashback claim submitted in January 2017 for about £200 has just been paid.
  pauldean | 18 May 2018 Report Abuse
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got cashback in the end but it took 8 months! lovely carpet though
  vivigirl08 | 27 Apr 2019 Report Abuse
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Terrible experience. The carpet shrunk after a few weeks and had to be refitted. A few years later the carpet came away from the grippers and now look awful. Carpetright won't help at all, they say the carpet has a warranty of 5 years and the fitting has a warranty of only one year. Not a long life for a carpet!
  Member8101457093640 | 27 Aug 2021 Report Abuse
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Cashback due for getting a quote but not recognised even though I actually made a purchase. Still waiting for my Cashback but will not give up as i have all the evidence.
  johnmx5 | 05 Feb 2019 Report Abuse
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placed two orders online but had to phone up as their website was not linking a quote i had and letting me process online,so i phoned them up (a few times!) and told them i only place orders online due to cashback and they assured me it wouldnt be a problem as it was a fault with their website and they would sort it with topcashback and give them the 'code',that was in May,its now mid sept!and still no closer to receiving it i bought a superking bed £750@ and carpet and laminate flooring for £700@....
  sunnyjen | 13 Sep 2018 Report Abuse
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Terrible service. Cashback didn't track, opened up a claim, carpet right took 18 months to respond then refused cashback! Avoid
  mrskboy | 24 Aug 2018 Report Abuse
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The seller did not pay the appointment cashback booked in July
  benharness | 23 Oct 2017 Report Abuse
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still waiting on a payout from a £££ carpet purchase earlier this year that didn't track.
  Elliebeexx | 14 Aug 2017 Report Abuse
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I would advoid this retailer, my experience is that they add alot of suplus carpet and say its wastage. When I recently visited their store I challanged them on this and they reduced the price by £40. Even then, the price was about "£30 more for the exactly the same carpet,underlay and prices as my mother ordered from them on an earlier ocassion, and I have a much smaller area to cover. I came back home, browsed the internet and found Carpet superstore, ordered some samples which I received and placed the order for the two carpets & underlay I wanted. I had to find my own carpet fitter but the whole project costed me 20% less than Carpetright, and saved me £195.
  sizeit8 | 06 Dec 2012 Report Abuse